Welcome

Hello and Welcome to the December 2020 edition of the Aboriginal and Torres Strait Islander Health Data Portal (Portal) e-newsletter.

Content

Item 1: nKPI Reporting: The nKPI reporting round is due to commence 1 January 2021 and will close 15 February 2021.

Item 2: Qlik Interactive Reports: Information on the additional features of the Qlik interactive reports.

Item 3: nKPI Modifications for January 2021 reporting: Information on modifications to some of the existing nKPIs.

Item 4: Change to Portal User Administrator role: User Administrators will soon be able to assign the Interactive Viewer Report role, as well as the new Published Report Viewer role.

Item 5: OSR Service Level Reports: User Administrators should have received a secure email containing their service's OSR Service Level Report.

Item 6: Health Data Portal and nKPI Reporting Workflow Training: A number of training sessions have been made available.

Item 7: The Health Services Data Advisory Group (HS DAG) Update.

Item 8: Portal User Support: Links to the User Support resources available, and contact information.

Item 1: nKPI Reporting

The mandatory condition in the Indigenous Australians' Health Programme grant funding agreement for the upcoming nKPI reporting round (opening 1 January 2021 and closing 15 February 2021) has been waived, in acknowledgement of the pressures for health services of the COVID-19 pandemic.

The Department would like to strongly encourage you to submit your nKPI data, as the OSR and nKPI data submitted in July 2020 is providing a good picture of the impacts of COVID-19 on services and service delivery for health services. The data is of immense value to your health service and the broader new Closing the Gap agreement. Although the July 2020 reporting period was also made voluntary, over 90% of reports were submitted by 250 organisations, which is a great achievement.

If you wish to participate in the January 2021 reporting round, to assist with reporting there is a What's New/What's different document available here, or you may wish to contact indigenousreporting@health.gov.au and request a Webex training session.

Item 2: Qlik Interactive Reports

The Qlik Interactive Reports will soon have a downloadable PowerPoint presentation (presentation) containing all of the graphs from the three summary reports in your Qlik reports. The presentation, which you can customise to suit your needs, will be available following each nKPI collection after the AIHW has processed everyone’s data submissions. It will first be available for your use for the January 2021 nKPI data collection. There has been a short delay with preparing the presentation containing July 2020 data, but it will be made available soon.

There are many benefits to this new feature, including making it:

easier to share nKPI results and comparisons with clinical teams, and
more useful to brief senior management and boards.

The presentation replaces the PDF report provided in the past by the AIHW.

To assist you to make the most of your reports you can access the QLIK Interactive Reports User Guide at any time, or request a training session by emailing us at indigenousreporting@health.gov.au

Item 3: nKPI Modifications for January 2021 reporting

Don't forget:

The first group of minor nKPI updates, involving indicators PI03, PI07, PI08, PI14 and PI22, will be in place in clinical information system reports and in the Portal in time for the 1 January 2021 nKPI reporting round.

For your information, the updated nKPI specifications/definitions can be found here.

nKPI Targets - A new nKPI targets tab in the Portal will replace the targets question previously collected through the Activity Work Plan. The self determined targets, as nominated by you/your service, will appear in your Qlik reports, allowing you to track progress over time. This will minimise duplication and help to reduce services' reporting burden.

Item 4: Change to Portal User Administrator role

Your service's Portal User Administrator will soon be able to assign the following roles:

Interactive Viewer Report, and
Published Report Viewer.

The Interactive Viewer Report role allows you to access your service's nKPI data through the Qlik Interactive Reports. This role was previously assigned by the Portal Support Team, but will soon be able to be assigned by your service's User Administrator.

The Published Report Viewer role is new and allows you to download the new PowerPoint presentation, from the Qlik Interactive Reports. This PowerPoint presentation contains all of the graphs from the three summary reports of your nKPI data. It will be available following AIHW's processing of your nKPI data, commencing from the 1 January 2021 nKPI reporting round.

Item 5: OSR Service Level Reports

The OSR Service Level Reports have been, for the last time, provided by the AIHW. If you have not received your final report already, please send an email to osrhelpdesk@aihw.gov.au

Item 6: Health Data Portal and nKPI Reporting Workflow Training

As always, training will be offered for reporting Health Services prior to the January 2021 nKPI reporting round.

Sessions will be offered for both existing users, who need to know what has changed since the last reporting round, and users who will be reporting in 1 January 2021 for the first time.

There will be two training sessions available for you to access:

What's New/Different in nKPI Reporting, and
Indigenous Health Data Reporting in the Health Data Portal for New Users (Reporting for New Users).

What’s New/Different - (Canberra Time)

Tuesday December 8 (2 – 4pm)

Tuesday December 15 (2.30 – 4.30pm)

Thursday December 17 (2 – 4pm)

Monday December 21 (10.30am – 12.30pm)

Reporting for New Users - (Canberra Time)

Thursday December 10 (10am – 12.30pm)

Monday December 14 (10.30am – 1pm)

Friday December 18 (10.30am – 1pm)

Please email indigenousreporting@health.gov.au with your preferred time, or to arrange another time, if you wish to participate.

Item 7: The Aboriginal and Torres Strait Islander Health Services Data Advisory Group (HS DAG) Update

The Aboriginal and Torres Strait Islander Health Services Data Advisory Group (HS DAG) provides advice to the Department of Health on the Aboriginal and Torres Strait Islander Primary Health Care nKPI and OSR data collections. The HS DAG also contributes to the development and continuous improvement of the Portal which collects nKPI and OSR data. The HS DAG will convene their last meeting for the year on Friday 11 December 2020.

The HS DAG meets two to three times throughout the year.

The HS DAG welcomes contributions from all health services and stakeholders, including Clinical Information System (CIS) software vendors, through a submission process. More information about the HS DAG including copies of the meeting Communiques, and details about how to contribute through the submission process, is available on the Health Services Data Advisory Group website .

Item 8: User Support

There is a suite of user support resources available to assist in using the Portal and getting the most out of the QLIK Interactive Reports, including:

Quick Reference Guides (step-by-step guides)
User Guides (more technical information)
Screencasts (interactive e-learning for new staff to learn the basics of the Portal)
Webinar Videos (visual step-by-step guides narrated by Stuart Dunn) - including What's New/Different for January 2021 nKPI Reporting.

To access these resources, simply click on the User S upport link at the bottom of the Portal landing page.

Portal Support Team

You can contact the Portal Support team (Stuart Dunn or Eileen Aguirre), via the Helpdesk, on 1800 316 387 between 8.30am and 5.00pm AEST Monday to Friday (excluding Australian Capital Territory and national public holidays).

Portal Helpdesk

The Portal Helpdesk is the first point of contact for Portal registration and set up, and more complex queries relating to use of the Portal can be escalated to the Portal Support team for action as required.

Indigenous Health Data Reporting Contacts

For a full list of data reporting contacts including the AIHW, go to the Portal Contact Details in the Portal webpage or the Contact Us page in the Portal.

Seasons Greetings for a safe and happy Christmas.

We look forward to working with you all in 2020.