By: Rhea Lee-Moku, President

Saying goodbye has always been difficult for me.  Whether it was my favorite stuffed animal I had as a child, the comfy old t-shirt that has become too ratty to wear, or that kitchen gadget (yes, talking about you, electric bread maker) that I think I’ll use again sometime in the future.  But these are just material things.  When it comes to people the challenge is so much greater.

There are dates that I’ll remember forever.  Saturday, September 21, 2019 is one of those dates.  That’s the day I received the call about Barry Taniguchi’s passing.  Immediately a flood of emotion hit me. I spent the rest of that weekend thinking about Barry and the huge hole he left in the community.  I thought about the whole Taniguchi clan and how sad I was for what they are going through.  But most of all I thought about Barry the man and how he made a difference in my life and the lives of many.

Then it hit me.  I don’t have to say goodbye to Barry.  I know that he is off on his next greatest adventure…my faith taught me that.  I also realized that I will still see Barry at work here through the success and accomplishments of the many lives he touched.  I will see Barry as the Community First initiative helps people adopt a healthier lifestyle.  I will see Barry as Hilo Hospital makes improvements and achieves awards for excellence.  I will see Barry as people he has mentored rise up and take leadership roles in the community.  And I will see Barry every time I’m at the checkout counter at KTA and I let the cashier know which school to give my Kokua I Na Kula points to.

So instead of saying goodbye to Barry I say safe travels and much happiness to my friend.

Click image to download flyer and registration form.  Registration deadline:  Friday, October 11, 2019.  

While managing day-to-day issues, my administration is also focused on Hawai‘i’s future and balancing the state’s needs as we strive to reach our long-term goals. Two key areas – affordable housing -- including Hawaiian Home Lands projects, and local food production.

Agriculture
For most of us, increasing local food production sounds like a great idea, especially because the state imports about 85 percent of the food we eat in Hawai‘i. But how do we grow food on a scale big enough to make a difference? What we’re hoping for in this agriculture renaissance is to focus on what we can grow and consume here in Hawai‘i. It means looking at what we are able grow in the islands using a combination of traditional farming, new technology for higher yields, and public-private partnerships for larger capital investments.

I was very encouraged and inspired by the productivity and dedication of farmers like Larry Jefts (Kelena Farms), Shin Ho (Ho Farms) and Fred Lau (Mari’s Garden). They’re smart, entrepreneurial, and carrying on a proud family farming tradition. Together, they want to help consumers see the local possibilities as part of a larger network – from traditional farming and high-tech greenhouses to a harvesting and distribution system and UH community college students trying new commercial food ventures as part of their training.

It’s great to see multi-generational farms being perpetuated, even with all the challenges. Now with programs such as ‘Āina Pono in the public schools and a new farm-to-state initiative to bring Hawai‘i-grown food to island prisons and hospitals, I see a lot of opportunities for farmers to provide healthy options for our community. The state needs to lead by example and look for ways to support local farmers.

Affordable Housing
We’re seeing definite progress for affordable units in all demographics. Kulana Hale is one example of a public-private partnership that will help working families and seniors. There was a recent ground-breaking for a second phase of Kulana Hale, a $130 million senior and multifamily apartment community. The first tower, reserved for seniors 55 and older, is set for completion in April. The second tower for families is projected to be done in early 2021.

Both complexes are intended for residents earning 60 percent or less of the area median income. That equates to $50,640 for a single person, $57,840 for a couple and $72,300 for a family of four. A few units also are available for those earning half as much. It puts affordable rentals within walking distance of businesses and the bus line for access to Kapolei Rail Station.

In addition – the state Department of Hawaiian Home Lands (DHHL) is ramping up its offerings to beneficiaries. Among them were 16 lots on Lāna‘i and 15 lots within the Kakaina subdivision in Waimānalo. DHHL chair William Ailā, Jr. said, “Waimānalo is a place where there is great beneficiary demand in relation to how much land we have in the area. We’re in the process of acquiring an additional 80-acre parcel of land for a future combination of residential and possibly subsistence agriculture lots.”

DHHL has a total of 50 acres on Lāna‘i. In addition to the 16 lots already offered, the department plans to develop an additional 79 lots on the island. Also, 37 turn-key homes will be built in the Kanehili subdivision in Kapolei. This is the result of beneficiary interest in ready-to-live homes.

For more, please subscribe to our newsletter – Capitol Connection – at https://governor.hawaii.gov/subscribe/

By: Bonnie Irwin, Chancellor, University of Hawai`i at Hilo

When I first visited the University of Hawai‘i at Hilo nearly a year ago for my interview, I was asked what I might do in the first six months, and my response was, “listen.” In the months since I arrived, I have had the opportunity to meet with some business leaders and community groups, and with the arrival of the faculty back on campus, I have started visiting the various units on campus as well. There are so many good ideas and so many people of good will. My “listening tour” will take months to complete, but I’d like to share a recent event with you that shows so well the collaborative spirit of our campus ‘ohana.

On Sept. 20, Hawai‘i Community College Chancellor Rachel Solemsaas hosted me and others from UH Hilo for a joint wala‘au or discussion about the future of our campuses. Faculty, staff, and administrators from both campuses were invited to share their mana‘o and their vision of the future for Hawai‘i Island’s students, particularly transfer students. Specifically, we focused on ways to build strong pathways of student success between Hawai‘i CC and UH Hilo.

Over soup and sandwiches, we discussed strategies to smooth the way for students interested in transferring from Hawai‘i CC to UH Hilo. It was an exciting session filled with hope for the future of our students and Hawai‘i Island.

People shared examples of what is working, and some shared stories about successful classes and spaces, and about hardworking support staff helping students struggling with the transition.

We also identified areas still to work on: aligning curriculum and our learning expectations, so that students who move from one institution to the other do not lose any time toward completing their degree; minimizing the paperwork for transfers, and even better, imagining what dual enrollment might look like. What if a student could be admitted to both schools at the same time and just move seamlessly from one to the next at the appropriate time? Indeed, when we took a poll among those in attendance, “seamless” was the word most often mentioned as what we would like the students to experience as a successful transfer.

Some of the people at the wala‘au shared programs they were working on that might accomplish that seamless transition. The energy and good will in the room was palpable. I met faculty and staff who have worked at both campuses, and they shared what they thought we could improve, and along with the two chancellors and our teams, committed to working together in the future. 

Other highlights from the listening tour thus far:
• Meeting the Vulcan Booster Club and seeing their enthusiastic support for our student-athletes
• Learning about the partnerships our Tropical Conservation Biology and Environmental Science graduate program has with local and state agencies
• Sitting down with our marketing committee to chat about how we can better tell the story of UH Hilo
• An open meeting with students in which I could hear their concerns directly
• Talking with staff of the Division of Student Affairs and learning how we can build on the excellent programs we have and build even better support for our students outside the classroom
• Touring Hale‘olelo, the College of Hawaiian Language, and seeing the ways in which we are helping to revitalize Hawaiian language and culture
• And many other meetings with faculty and staff from departments throughout campus

At the core of these meetings and discussions I consistently find in people a deep sense of commitment and dedication to our students and a feeling of hope for the future. I want to thank each and every one of you for your support of our students and for constantly striving to improve our services, curriculum, and community outreach. We need to be open minded about how we deliver education and I look forward to more discussions, more sharing, and more learning over the coming months.

Aloha,

Bonnie D. Irwin

Click image to view more photos from our Bite Squad Hilo Launch Celebration at Hula Hulas.  

By:  Rachel Solemsaas, Chancellor, Hawai`i Community College

In 2002, Raynette “Kalei” Haleamau-Kam was a working mom with a second child on the way, with strong connections to her West Hawai‘i community. She had a bachelor’s degree already and had worked for the University of Hawai‘i since 1992, but she was eager to earn an advanced degree and expand her knowledge and career options. So she enrolled in the UH Mānoa master’s of education with an emphasis in higher education distance learning program and graduated in 2004. Thanks to the presence of the University Center, West Hawaii, she could earn her master’s degree without having to move away.

“Without the option of the UH Center, I would have never been able to earn my master’s degree,” she recalled recently. “Moving to O‘ahu or the mainland was definitely not an option. I was married, bought my first home, had my first child, Kealoha, who was 9 years old at the time and was expecting another child. All this while working full time. Kona was my home, working in higher education was my calling, and I was here to stay.”

Haleamau-Kam’s master’s allowed her to obtain a faculty-level counseling position, and now she is the Interim Director of Hawai‘i Community College – Pālamanui and the very University Center, West Hawai‘i that made her master’s possible.

Hundreds of students like Haleamau-Kam have benefitted from the University Center, West Hawai‘i over the years, and now our goal is to take that model and make it available elsewhere on Hawai‘i Island.

University Centers

The University of Hawai‘i is a 10-campus system of colleges, however, embedded within those campuses are three unique “University Centers.” This includes Maui, Kaua‘i, and the University Center, West Hawai‘i, which was established in Kona in 1996.

What are the University Centers, and why do they exist? They were designed to bring academic programs from UH campuses to remote areas of the state using a combination of formats including: online any-time, site-to-site real-time interactive video conferencing, and face-to-face participation. They’re a recognition that for many people, moving to Honolulu, Hilo or the mainland to get a bachelor’s or graduate degree may not be realistic. They’re also a recognition that those degrees are incredibly important and worth bringing to residents in these communities.

The University Center, West Hawai‘i is located at the Hawai‘i Community College – Pālamanui campus in Kona and administered by Hawai‘i CC. We have a proud and successful history of connecting students to UH academic programs and providing them with local support in the form of proctored testing, library resources, student activities, academic counseling and more.

In the past five years, the number of University Center, West Hawai‘i students has quadrupled from 50 to over 200 students enrolled today. These students all have unique stories but there are typically common threads; University Center students want to earn degrees, but they want to stay in West Hawai‘i because they are committed to the community, their families and careers.

Expanding Island-wide

As Hawai‘i Community College continues its push to serve all segments of our Hawai‘i Island community, it makes sense to replicate this University Center model in locations beyond West Hawai‘i. For example, we now administer the North Hawai‘i Education and Research Center in Honoka’a and can offer these services to residents in that area. We can also offer these services in Hilo and at other future locations.

Creating Education Pathways

By promoting these distance learning bachelor’s and graduate degrees, we often end up enrolling students at Hawai‘i Community College. They start to see a pathway to a degree and a career, and they realize that pathway can start at Hawai‘i CC. Once they’re ready, we help them transfer to a bachelor’s degree program. It’s a recipe for success we want to share with more students in more locations on Hawai‘i Island.

Sincerely,
Chancellor Rachel Solemsaas

By:  Kimberly Pua, HICC Director and Chair, Membership Committee

Aloha,

The membership committee would like to thank all businesses and individuals who have renewed their HICC membership for this 2019-2020 year.  There’s still time to renew your membership but don’t delay!  Membership Committee members will be contacting you so you don’t lose out on any member benefits.  You are always welcome to contact the Chamber Office if you have any questions or haven’t received your 2019-2020 renewal invoice.

Our quarterly New Member Orientation was held on September 20, 2019 and the luncheon was hosted by SMART Plumbing Hawaii who provided a variety of delicious sandwich offerings from Liko Lehua Cafe.  The Membership Committee went all-out and decorated the room in a fun, “plumbing” theme with toilet paper roll and PVC fitting floral centerpieces, oddly shaped chocolate “candy” treats and yellow punch. Our new members were introduced to our Chamber Executive and Membership Committees, Staff, and Committee Chairs, and learned about all of the benefits they receive by being a Chamber member.

We encourage you to invite your friends and associates to join the Chamber and participate in our events.  Here’s our Offer of the Year.  Members who bring in a business, organization or individual as a new member of the Chamber will receive one free ¼ page color ad in our e-newsletter as a token of our appreciation. Mahalo in advance!

We are very excited to have our first Lunch and Learn with the Hilo Toastmasters Club coming up on Thursday, November 14th at the Hawaii Innovation Center.  Be on the lookout for further information…

Our monthly e-newsletter “spotlights” a member business advertiser in our newsletter’s Business 2 Business (B2B) section and offers special discounts to other Chamber members.  Would you like to become a Chamber Spotlight Business?  Download the B2B form by clicking here, and continue reading to get to know this month’s Chamber Spotlight Business, Nancy Jo Campbell, LMT.

The Membership Committee continues to work hard in retaining current members, soliciting new members to join the Chamber and increasing member benefits.  If you are interested in joining the Membership Committee, we meet on the 2nd Friday of each month at 11:30am at the HICC conference room.     

Thank you,
Kimberly Pua

As a new resident to East Hawaii, the path that brought Nancy Jo Campbell to the island, as well as one she follows in life, can be described in one word- Serendipity; the occurrence of events by chance in a happy or beneficial way. 

Nancy pays close attention to the ways of nature, watches for things that click, doors that lead effortlessly to the next step, without resistance and with curiosity. It is serendipity that brought Nancy to massage therapy training; allowing her to blend life experience with formal education. It is serendipity that brought her to Hilo to share her skills and knowledge with the East Hawaii community.

Her path to massage began in Fine Arts, Business and Psychology, but with a mindset of ‘how things work together’ Nancy quickly incorporated the work and life skills she had acquired in other businesses, to the field of Medical Massage. Nancy studied at The Body Institute in North Carolina, obtained National Certification for Therapeutic Massage and Bodywork and became licensed to practice in 2004.

Fast forward 10 years and we find Nancy’s North Carolina practice very successful; she was comfortable, family nearby, large garden, a happy life. But when her husband got the opportunity to work in our state, she thought, why miss the chance, and they took off on an island adventure.

Nancy calls herself a Facilitator, not a Healer. She helps people connect with themselves, and works to help the body do what it does naturally. The body can heal itself by bringing attention to an area, by bringing blood flow in to rehydrate juicy tissues with oxygen and food. If you do nothing but compress and contract a muscle, its message is PAIN. Pain makes you sit up and take notice. It helps us in getting out of a rut or pattern. We must listen to what the body is trying to tell us. Massage helps calm the nervous system and increases circulation. “Your body likes being in balance, I just help give it a little nudge in the right direction,” says Nancy.

Nancy’s practice incorporates Mind, Body, and Spirit, all an integral part of one’s wellness plan. By helping the body to rebalance, it is like unclogging a drain. Everything flows easily again.

When asked what made Nancy decide to join HICC, she replied,  “It is a great way to meet people in a new town, meet businesses in town. It quickly hooks you up to the pulse of the community”.

Nancy Campbell’s office is located in downtown Hilo, at 56 Waianuenue Ave. suite 211. She offers Chamber members a FREE 15-minute upgrade to any massage session of 45 minutes or more. Call 808-321-2209 or visit her web site at https://www.campbelllmbt.com/.

By:  Dennis Lin, Chair, Young Professionals

Disclaimer: I am not claiming to be an expert on Millennials, article below contains comments that reflect my personal views.

Since starting the YP group at the Chamber, I’ve been asked by fellow members to provide information and perspective on my generation, The Millennials. To make it simple, here’s what defines a Millennial:

• Individuals born between the years of 1981-1996 (ages 23-38) are considered to be Millennials based on the definition used by the Pew Research Center, a non-profit think tank, other sources extend the range out to 2000.

• Millennials as of 2017 make up 35% of the total US workforce or 56 million out of the 160 million total.  Boomers (born 1946-1964) and Gen X (born 1965-1980) make up 25% and 33%, respectively

• Based on U.S. Census data collected from 2013-2017, Hilo’s population as of 2017, Millennials make up roughly 20% of the overall population. Together with Gen X, they makeup approximately 44% of the total population.

What are the values and characteristics?

• Grew up with technology: most of the generation grew up with cell phones, smart phones, pcs, social media, streaming of video/music, etc.
• Socially connected: social media, text message, instant messaging, blogging
• Independence: looking for jobs with freedom, flexible work hours, and meaningful work. May live with parents, but really don’t want to
• Ownership: Want access to services, without owning it (uses Uber instead of buying a car)
• Convenience and cost conscious: rely on reviews, technology, apps to compare prices, and information. What can I get cheap and is easily accessible?
• More than Just a Brand: Experience, quality, price, ability to purchase online and corporate values all play a role in the Millennial consumer
• Health: focus on exercise, eating right and lifestyle choices
• Encumbered with Debt: student loans & credit cards

The Millennials are becoming the largest part of the U.S. workforce and employers across the country and around the world are trying to figure us out. For businesses, it is a major shift in workforce demographics. The work ethic, thought processes, and values can be conflicting with other generations. How does this new group of employees affect the work environment, customer relationships and productivity?

I hope to engage the Chamber leadership and members on getting their input.

Mahalo,
Dennis

I leave you with a Youtube video:
https://youtu.be/T-nKA1GCEnc

Click image to view more photos from our HICC Young Professionals Business After Hours.  

From sunrise canoe voyages to sunset torch lighting ceremonies, Fairmont Orchid offers an oasis of Hawaiian-style luxury and an incredible array of outdoor adventures for you to explore. This AAA Four Diamond luxury resort nestled along Hawaii Island’s pristine Kohala Coast showcases magnificent views of the Pacific Ocean and five mountains including Maunakea, the world’s tallest mountain when measured from its base on the sea floor.

The central lobby view features swaying palm trees, white capped waves and a panoramic view of our 10,000 square foot swimming pool. All 540 guest rooms offer island-inspired furnishings and a spacious, private lanai to allow you to recalibrate during your stay.

Our property is the perfect location for your next meeting or group event, with an incredible array of both indoor and outdoor function spaces for your special event. From a Hawaiian-style reception on the beach at Coconut Grove, to a state-of-the-art presentation in one of the hotel's premier meeting spaces, the resort features rooms and venues that will enthrall and enthuse everyone. Our dedicated team of service professionals will deliver the event of a lifetime for your program. 

Please call Group Sales at 808 887 7363 OR RFP-ORC@FAIRMONT.COM.

By:  Lynn Nuniez and Cheryl Weaver, HICC Social Committee Co-Chairs

Aloha HICC Members,

The Social Committee has been busy with open house/blessings and Business After Hours (BAH) events. Our BAH with Rider Levett Bucknall and Isemoto Contracting on August 21st brought over 90 chamber members and guests to the event held at the Imiloa Astronomy Center.  Prizes were outstanding and the grand prize included 2 tickets to the Hawaii Food & Wine Festival with a one-night stay at the Waikoloa Marriott.

New member and Little Caesars owner Nat Tomaselli welcomed the community during their blessing and open house on August 26th.  Everyone enjoyed the Pizza! Pizza!  Don’t forget to use their app and pick up your order in the Pizza Portal. 

September started off with another new member, Bite Squad, who launched their app for food delivery from restaurants and gift shops in East Hawai‘i.  Ana Moresi, Official Launcher, and Chris Ralston, Hawaii Market Manager kicked off their program with a lei ceremony and refreshments at the Grand Naniloa Resort’s Hula Hulas Restaurant. Participators at the event received a promo code that offered free deliveries for a year!

Allstate Agent Kris Speegle and his team from Nakoa Kai Insurance Agency held an office blessing on September 12th for their new location on Manono Street. Stop by and see the cool renovations that turned a 100+ year old house into a professional, partitioned office they call home.

If you hadn’t already signed up, it’s too late to participate in our sold-out BAH at the Honua Ola Bioenergy plant on October 2nd in Pepe‘ekeo. Pupus and refreshments will be served and an onsite tour will be offered to those wanting to see the facility…safety glasses and hard hats will be provided…=)

If you are interested in hosting a Business After Hours event, please contact Miles or Taylor at the Chamber office.  We are also requesting donations of any kind for our business card drawings during our events; your company’s swag, gift cards, etc. would truly be appreciated!

Lastly, if you would like to be a part of our committee, please join us for our monthly meetings held at 5pm on the 3rd Thursdays at the Chamber office.  Hope to see you there!

Thanks!
Lynn Nuniez and Cheryl Weaver

At Big Brothers Big Sisters of Hawai`i Island, our unique mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.

Why mentoring? Results of participant surveys indicate youth in our programs have better attitudes about school, develop positive social competencies, avoid negative behaviors such as drug and alcohol use, and have a greater sense of self-worth. We can be the best parent, grandparent, aunty/uncle, cousin…but supportive words and actions from a trusted friend/mentor often carries more weight with youth.

Bigs in our programs consist of high school students and working professionals. Littles are elementary and middle school students. We currently provide School-Based services at five different schools on our island.

Our team consists of West Hawai`i Director Kim Kaho`onei, East Hawai`i Director Vanessa Carlson, and Program Support Specialist Rianne Kawano.

We defend, empower, and ignite the promise of youth.  Who has defended your potential? Who’s potential will you defend?

Kim Kaho`onei | kkahoonei@bbbshawaii.org | 808.346.8901     

Vanessa Carlson | vcarlson@bbbshawaii.org | 808.375.1781  

Rianne Kawano | rkawano@bbbshawaii.org | 808.342.6180

Click image to view more photos from the Nakoa Kai Insurance Agency Office Blessing.

By: Mike Donnelly, Pohakuloa Training Area, Public Affairs Officer

Aloha from 6500 feet above sea level at PTA! Summer has definitely come and gone and we are already experiencing colder temperatures and increased precipitation high atop the saddle region. At last, the Summer time lull of training at the base has passed, and we have hundreds of Marines, Soldiers, Hawaii Island Police Department (HPD) and Youth Challenge Cadet on base during October and November. The Fall of each year is typically one of two peak training periods for the Army and US Marines. These two months alone will involve a significant amount training including artillery and mortar qualifications, aerial gunnery, ground maneuver live fire with close air support from helicopters and fixed wind aircraft, along with Unmanned Aerial Systems (UAVs). PTA Police will also conduct annual weapon qualification training.

PTA Public Affairs will send out community notices closer to the actual events where training may be heard or felt to give the community advanced notice. To be added to the community update, call 808-969-2411 or email michael.o.donnelly.civ@mail.mil.

The base is hosting the annual US-China Disaster Management Exercise. Additionally, approximately 70 military attachés from more than 20 countries will visit the training base as part of a larger US Army exchange program.

The Fall and Winter for PTA Community outreach also ramps up with a host of events including Fall Festival in Waimea on Oct. 12 with static aircraft displays, Veterans Day Parade in Hilo on Nov. 9, Waimea Christmas Parade on 7 Dec. and PTA will be a part of annual career days at both Waimea Middle School and Waiakea Middle and High School. Residents of Hilo can also expect to see troops assisting Joe’s Storehouse on Tuesday’s during the lunch hour where we donate food and goods to the community meal and take part in the fellowship.

As always, PTA Community Relations wants to hear from you regarding possible outreach projects, engagements with Soldiers and Marines, and even interest in taking a guided tour of PTA with your school group, civic, or special interest group. Contact Mike Donnelly, PTA Public Affairs Officer at 808-969-2411 or email michael.o.donnelly.civ@mail.mil. For more information please visit and like out Facebook page at www.facebook.com/pohakuloatrainingarea

Don’t forget to mark your 2020 calendars for our annual open house event “Experience PTA Day” on 23 April! School Groups encouraged to contact PTA Public Affairs at 808-969-2411 for more information on your next field trip!

The Hawai‘i Island Chamber of Commerce is delighted to introduce our new members-- the lifeblood of our organization.  We continually strive to connect you to one another and to the community at large.  Please welcome them by visiting their websites, sending them an email, or stopping by to introduce yourself.  The personal touch will help our Chamber continue to grow and thrive.

Charlene Iboshi Wagner
Individual Member
485 Ainako Ave.
Hilo, HI 96720
Phone: (808) 935-2544
Email: cyi96720@gmail.com

Peaceful Touch Hawaii
804 Kilauea Ave
Hilo, HI 96720
Phone: (808) 731-9979
Email: peacefultouch808@gmail.com
Website: www.peacefultouchhawaii.com
Member Representatives: 
Michelle Wong

This year marks the 40th anniversary of Canada-France-Hawaii Telescope’s dedication and first light.  Part of CFHT’s identity, that Doug Simons, CFHT’s Executive Director is particularly proud of, is their commitment to the Kamuela community that they’ve had the privilege of calling home for the past 40+ years.  CFHT’s anniversary was celebrated with a week of community giving, starting with a presentation at ‘Imiloa, participating in the Paniolo Parade, donations to the Waimea library, sponsorship/serving at the Waimea weekly community dinner, and culminating with their 40th birthday party celebration on the CFHT grounds this past Saturday.  The day included a variety of free family-friendly activities including a bounce castle, face painter, a local musician and free grilled burgers and hot dogs for everyone. Mahalo to KTA Super Stores who generously donated a cake for the celebration.

CFHT also partnered with their neighbors at Waimea Elementary School on a charity dunk tank.  For a donation, party goers tried to dunk Principal Tamura and some brave staff members with proceeds going to WES. CFHT staff also took their turn in the dunk tank with their proceeds benefiting their Maunakea Scholars program.

Open to all Chamber members, employees, and guests. 

Click image to download registration from.