October 2011

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DeakinPrime - corporate education
in this issue
  Is ‘grey ethics’ the new ‘black’?
  Deakin senior appointments
  Store sense: optimising the store environment by engaging the senses
Features

Is ‘grey ethics’ the new ‘black’?

Ever felt like you were in a rowing boat trying to slow down an oil tanker? Well, that’s how Paul Moore, former head of the UK’s HBOS Risk and Regulatory Compliance Division, described the challenges he faced at work in 2008.

Moore joined HBOS (Halifax Bank of Scotland) in 2002 – it was then one of the fastest growing banks in the UK with 74 000 full time staff, £660 billion in assets in 2007 and profits before tax of £5.4 billion. Moore was promoted to Head of Group Regulatory Risk in 2003, having accountability for policy, process, oversight and reporting.

Throughout his time at HBOS, Moore became increasingly concerned about the risk management and sales culture of the organisation. On a number of occasions, Moore alerted the board to his concerns and later commented: ‘even non-bankers with no “credit risk management” expertise ... would have known that there must have been a very high risk if you lend money to people who have no jobs, no provable income and no assets.’

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Deakin senior appointments

Kean Selway, former CEO of DeakinPrime has been appointed Vice-President Enterprise for Deakin University.

In this role, Kean has strategic and leadership responsibility for the development of Deakin University's Enterprise Capital. His portfolio of responsibilities includes: Human Resources, Facilities Development, Campus Services, Regional Communities and Commercial Entities.

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Store sense: optimising the store environment by engaging the senses

The traditional retail environment is under pressure and in the rapidly changing dynamics of global retail, retailers are seeking to engage with consumers through multi-channel approaches.

There is one thing perhaps more fundamental that they need to get right and in doing so revitalise our retail experience. This also happens to be where the marjority of purchases are still being made; the physical store.

Deakin University’s Retail Industry Fellow, Steve Ogden-Barnes, presents a new Retail Acumen series paper on what he calls the ‘sensory store’ – where retailers are not just attuned to sight and sound, but begin to associate aromas and tastes with the in-store experience.

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Inside DeakinPrime

Five minutes with: Helen Kosmopoulos

Instructional Designer at DeakinPrime.

Helen Kosmopolous is an Instructional Designer with DeakinPrime, specialising in providing program analysis, design, development, evaluation and maintenance services to ensure innovative and effective learning programs.

Watch Helen's interview »


Deakin University

Deakin Research Showcase

Deakin University and Quiksilver have entered into a research and development partnership that will push the boundaries of textiles and sportswear innovation.

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