Our 2016 Member Satisfaction Survey results are in — how did we do?

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July 2016 — Victoria Edition

Own less, live more.

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The Results Are In! How Did We Do?

Your participation in our member research – from monthly Quick Polls through to our Advisory Panel – provides us valuable feedback; which as a member-owned co-op, we don’t take lightly. In fact, your feedback has been instrumental in some of our recent initiatives like our app, Modo Plus, and even our 15-minute booking increments — so give yourselves a pat on the back!

 

We've captured some highlights including what you think of our fleet, how many of you would refer a friend and how many personally owned cars we removed from our roads!

In this issue

Modo Moves

Join Modo at Victoria Pride this weekend!

On the Road: Heavy Lifters

Tips from our Pros: Update your App!

Q&A with Modo's fastest member

Quick Poll

Aaron's Transportation Makeover

On The Blog

Community Calendar

Featured articles

Modo Moves

Greater Victoria

Victoria — Fernwood

NEW LOCATION at Dover House: A 2016 black Honda Fit (#806) now lives behind 1138 Yates Street, in the block between Cook and Chambers.

 

Lower Mainland

North Vancouver — Central Lonsdale

CAR CHANGE at Lions Gate Hospital: We've swapped in a 2010 brown Dodge Grand Caravan (#309) while the Toyota Sienna is undergoing repairs.

 

UBC — East Campus

UPGRADE at Toronto Road: There's now a 2016 white Honda Fit (#797) instead of a 2011 Nissan Versa.

 

UBC — Hawthorn Place

NEW LOCATION at Eagles & East Mall: A 2016 red Honda Fit (#807) now lives on the south side of Eagles Drive, in a designated stall at the corner of East Mall.

 

Vancouver — Downtown
UPGRADE at Capitol Residences: A 2016 black Nissan Rogue (#796) has replaced the 2010 Dodge Grand Caravan.

 

UPGRADE at Pacific Centre: There's now a 2013 blue Nissan Versa sedan (#436) instead of a 2010 Versa.

 

CAR CHANGE at Richards & Drake: We've replaced the 2013 Dodge Avenger with a 2016 blue Toyota Corolla (#804).

 

Vancouver — Downtown Eastside
UPGRADE at Gore & Railway: We've replaced the 2013 Dodge Avenger with a 2016 blue Toyota Corolla (#804).

 

Vancouver — Fairview
UPGRADE at Fairview Village: A 2016 red Honda Fit (#798) has replaced the 2013 Nissan Versa.

 

Vancouver — Grandview-Woodland
CAR CHANGE at Grant & Commercial: There's now a 2016 red Toyota Prius C (#803) instead of a grey one.

 

Vancouver — Kitsilano
UPGRADE at Trutch & W. 12th: We've replaced the 2010 Dodge Grand Caravan with a 2016 white Toyota Sienna (#768).

 

Vancouver — Renfrew-Collingwood
CAR CHANGE at Cherry Hill: The 2012 Fiat 500 has been replaced by a 2011 red Nissan Versa hatch (#344).

 

Vancouver — West End
NEW LOCATION at Esticana: You can find a 2015 silver Nissan Versa Note (#652) behind 1234 Barclay Street, in the alley between Jervis and Bute.

Join Modo at Victoria Pride this weekend!

Modo is a proud sponsor of the Victoria Pride Society and we're excited to be part of the celebrations this Sunday!

 

Thanks to our wonderful volunteers, you can spot our vehicles in the parade (which starts at 12pm) and at the festival afterward.

 

If you're interested to join the parade with Team Modo, please send us a message at marketing@modo.coop or simply meet us at the event. Happy Pride!

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On the Road: Heavy Lifters

Kelvin is our Director of Fleet Operations and knows our vehicles inside and out. This month, he's comparing the cargo capacity of our vans.

 

Which one is best for moving house? Or a trip to the garden centre? Read up on our Heavy Lifters!

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Tips from our Pros: Update your App!

Have you explored all the features our app has to offer?

 

Matt, one of our software developers, has some tips for members booking on the go but his top tip? Update your app!

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Q&A with Modo's fastest member

Lanni Marchant is the current Canadian marathon record holder and based in Vancouver for her #RoadtoRio Summer Olympics training runs.

 

Lanni is hoping to compete in both the women’s marathon and 10,000m. For the times “when these legs can’t make the trip”, Modo gets her around Vancouver — whether it’s to explore new trails or check in with her physio.

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Quick Poll

When you're not driving a Modo, how do you get around?

 

Share your answers in our July Quick Poll!

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Aaron's Transportation Makeover

Vancity's Aaron Cowie has made the switch to a greener commute by trading in his car and relying on transit, cycling and carsharing for a month as part of the Generation Squeeze Transportation Makeover.

"My Modo is a good problem solver for me, should I need something quicker than transit or for transporting anything bigger than I can carry, it works great for me in that respect. All in all I have gotten into a good groove and see this as a longer term solution." - Aaron Cowie. 

(Photo: Aaron and Daniel of ShareShed who generously sponsored a bike for the Makeover!)

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On The Blog

>> GOOD MONEY  Vancity is collecting ideas of how to ease the squeeze: Share your #DontGiveUp story on their blog!

 

>> TICKETS FOR TWO  Lucky Member Jenna found two OUTstages tickets in her Modo — and just a day later, she found our second pair of tickets! But because our members rock, she left the tickets in the car for the next member. Thanks, Jenna!

 

>> TOFINO TIMES  Modo Ambassador Alicia explored Tofino for 3 days with a Modo Nissan Rogue (watch her video here). But if you're considering a shorter trip, Modo member Tommy did a 24-hour trip to Tofino roaming with our friends at Nanaimo Car Share!

 

>> MODO'S MOMPRENEUR  Modo's HR and Office Manager Bernice is one half of the team behind Wuchild, together with her business partner and fellow "Mompreneur" Yvette Wu.

 

>> FERRY FLEET  Have you taken our ferry cars for a trip to the Gulf Islands or a Victoria visit yet? Read about the fleet!

 

>> RUN WITH MODO  Modo Ambassador Adrian joined the Canada Running Series Scotiabank Half & 5k! Don't forget, members get 10% off the race entry for the Eastside 10k using the code MODOMEMBER!

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Community Calendar

July 10th —  Victoria Pride Parade & Festival

Join Team Modo this weekend! The parade starts at the corner of Government & Pandora, and ends at MacDonald Park. Details here

July 22–24th —  Rock the Shores

We're proud sponsors of the Rock the Shores festival featuring City and Colour, Metric, Jon & Roy, Current Swell and many more! If you're taking a Modo to the festival, we'll have 2 designated VIP parking stalls for members on site.

 

Want to volunteer? Email volunteer@atomiqueproductions.com

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