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Global Impact Study

April 2012

Public access venues provide first experience with computers and Internet for many

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Do you remember where you first used a computer? Where you first used the Internet? School, work, maybe even at home? Findings from our user survey indicate that, with the exception of Brazil, around half of public access ICT users first used a computer at a public access venue, such as a cybercafe, telecenter, or library. More impressive is that between 55%-75% of users first used the Internet in a public access venue, even in Chile, where connectivity is high. In Brazil, with the lowest percentages, over a third of users first used a computer and the Internet at a public access venue. This data illustrates that public access venues provide many people with their first opportunity to enter the digital age and gain experience with computers and the Internet. Read more »

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Open data, open research discussion at ICTD 2012

The Global Impact Study held a session during ICTD 2012 in Atlanta to discuss open data and open research. After providing an overview of the Global Impact Study, survey instruments, and open research and open data, we divided the participants into three groups (the public/users, researchers, and sponsors/funders) to hear perspectives from different types of stakeholders. Each group discussed five questions regarding open data and open research. Even though it is challenging to talk about the multitude of issues surrounding open data in a short session, we received a considerable amount of relevant and useful feedback. Varying audiences, such as the public, researchers, and sponsors/funders, all have different considerations, priorities, and ideals of an open data approach. There are many factors, from a variety of viewpoints, that go into an open research approach and opening up data to the public. Read more »

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Global Impact Study survey instruments available

We are pleased to announce that our survey instruments are now available for download and use. As part of our open research approach, we have released the survey instruments, corresponding survey codebooks, and the methodology report for other organizations and research projects to use and adapt for public access ICT survey needs. The user, venue, and non-user survey instruments and codebooks are available for download in our web library. Free registration and sign-in is required for instrument and codebook downloads. The methodology report can also be found in the web library. Read more »

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New publication highlights the critical role of libraries and telecenters in emergency management

Two years ago — on February 27, 2010 — a massive earthquake struck Chile, followed by a tsunami that devastated several coastal communities. Libraries and telecenters played an important and unexpected role in responding to the crisis, helping to restore communication and promote recovery. Produced in partnership with the Assocacion de Telecentros Activos de Chile (ATACH), the Technology & Social Change Group’s latest series of publications on Global Impact Study related research project — Disaster response in Chile: The critical role of libraries and telecenters — examines post-disaster information and communication needs, services provided by libraries and telecenters, response times, and factors contributing to successes and shortfalls. It also provides recommendations to improve emergency planning efforts. Read more »

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Survey methodology report released

Much of the Global Impact Study data comes from our public access ICT user survey, venue survey, and non-user survey in Bangladesh, Brazil, Chile, Ghana, and the Philippines. Conducting such surveys in diverse countries is a complex process that requires rigorous methodologies to ensure the data and subsequent findings are sound. Our methodology report presents the context and the methodologies used for each of the three surveys. In addition to providing details about the survey implementation in each of the five countries, the report also covers the challenges we faced with these surveys and our mitigation strategies for these challenges. Read more »

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Global Impact Study releases new web library

The Global Impact Study is pleased to announce that we have just launched a web library, through which users can search for and download Global Impact Study reports, tools, papers, data, and other documents. We will continue adding to the library over the coming months. Read more »

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