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People living with disability and their families, carers and allies have helped to design a new fee-for-service state-of-the-art therapy service that will open soon in inner Melbourne.
Bupa Therapy is designed to make life easier, providing convenient and coordinated therapy supports, with an inter-disciplinary approach to help aid stroke recovery. It will deliver physiotherapy, occupational therapy and speech therapy, all under the one roof, to people over 18 years-of-age. It has been developed by Bupa, one of Australia’s largest health and care providers. The Bupa Health Foundation was a founding partner of enableme.
Bupa Medical’s General Manager Dr Ros Blakley said the therapy service was co-designed with the input of people with disability, their carers and clinicians to meet their needs.
Watch Dr Blakley and co-designers speak here.
“We don’t want to assume that we know what they want. We want to know what they want,” Dr Blakley said.
“Our focus is devoted to developing care specific to each person as opposed to a one-size-fits-all model. It also means clients only have to tell their story once and travel to one location.”
Bupa Therapy will include a dedicated welcome area, individual treatment rooms and a rehabilitation gymnasium for individual and group therapy. Importantly, it will also include services especially for carers and other family members including wi-fi, internet terminals, desk space, kitchen facilities with refreshments and lounges.
“Carers are frequently overlooked in the care process but are crucial in its delivery and need to be included,” Dr Blakley said.
Bupa Therapy is part of Bupa’s commitment to helping Australians live longer, healthier, happier lives. Bupa Therapy is open to all, you don’t need to be Bupa customer. Bupa Therapy is due to open in the second quarter of 2017 and will be located in Abbotsford St, inner West Melbourne.
If you or someone you know might be interested in this new service, would like to book a tour, or want to know more, please call the Bupa Therapy team directly on 1800 097 623 or email therapy@bupa.com.au. You can also visit bupa.com.au/therapy.
