Know your rights as energy customer

Everybody wants to economise on fixed expenses. So don't hesitate to change your energy supplier if you find a cheaper offer elsewhere. It's just one of the many rights you have as energy customer. But there are more...

What are my rights with respect to my energy supplier?

Patio heater for cool evenings

It's nice spending an evening in the garden with friends. But that's exactly when it starts to cool down. A patio heater is ideal for moments like these. With so many on the market, it's difficult to know which one to choose. So which one will you go for? And how much energy does such a heater use? 

Which heater should I choose for my patio?

How to avoid damage from a power outage?

A power outage can have various causes. Some appliances seem to be more susceptible to extreme power fluctuations than others. Don't worry: the proper measures can help you prevent any damage and inconvenience. 

This is how you protect your appliances from power outages on the grid

Gas consumption is calculated in ... kWh

Your meter accurately counts how many of m³ gas you use. And yet you pay your gas bill in euros per... kWh! Why? And how can you be certain that you are paying the right amount? Thanks to a simple calculation, you can know right away.

How is my gas consumption calculated?