Welcome: The new DSL newsletter awaits!

Our email campaigns are our way of ensuring you get the latest and timely news directly from your favourite disability installations and supplies company, DSL! Please continue reading the rest of our exciting updates below!

Improve your online presence

Almost everybody that uses the internet, uses some form of social media platform, be it Facebook, Twitter, blogging or instant messaging services. With almost 1/3 of the human population connected to the internet, it's imperative you should utilize the internet, and in particular, social networking, to help build your company presence and marketing.

Being able to provide your customers with a regularly updated and monitored communications point, gives them a better insight into your company and how you do business. The other advantage of all of this, is that it won't cost you a penny, as social networking remains free and therefore should be used. You can increase exposure by paying for further marketing, such as advertising within Facebook, Google Adwords, or getting a marketing agency to take care of all of that for you.

However, being able to monitor and analyse your traffic statistics both for your web presence and social media platforms, allows you to immediately change your strategies. This saves both time and money, and at the end of the day, you have a happier customer that gets what they're looking for.

So get the ball rolling today!

DSL Assessment Area Update

For those not sure what this update is about: a quick run-down.

After doing some research over a number of months, DSL sprung upon the idea of setting up an in-house assessment area. Currently, there are no facilities for any disabled people or their family members to try, discuss and learn about options and products that are available to them in the south-west region of England.

Being able to provide a fairly centralised location (Farnborough, Hampshire) for people to come see, discuss and try out disability products and installation options, gives them the best possible chance to be more comfortable with their individual disability needs. At DSL we feel very strongly about this, and hope this is the beginning of more to come.

So with this in mind, DSL started the build in February 2011. Significant progress has been made, with more to come. Plastering has been completed as well as some painting.
We aim to have the assessment area ready for operation during the month of June!

Digging and clearing has already started outside the main front entrance to enlarge our parking spaces.

Adam Ford - Co-ordinator

DSL would like to welcome back Adam Ford to the team!

Adam previously worked for DSL as an Administrator but left in October 2010 to pursue a different career. DSL are delighted that he has returned to take up his new role as Coordinator. His responsibilities include customer/client liaison, to help ensure the smooth running of the installations. He will also be producing regular scheduling reports for many of our customers, and if you have any ideas or suggestions of how Adam can help facilitate our service then please let him know.

We all wish him every success in his new career with DSL.

Checkatrade

Checkatrade sent their latest score report to us last week. This report shows four different aspects of our workmanship. As can be seen on our Checkatrade page, we consistently provide a great service to our customers.

Why not give us a call on 0800 032 8089 and see what we can do for you!

Sharing Feedback

One thing we like to do as a company, is to reinforce the quality of work we do for our customers, be they councils or the private sector. We really do strive to be the best in the business, and the work ethic flows right through each staff member at DSL.
Below is the latest comment received from Magdalena Godynia at Kent County Council, through the Buy With Confidence scheme:

Customer Feedback Report - 1st October 2010 to 1st April 2011

Quality of Work: 3 (Very Satisfied)
Level of Service: 3 (Very Satisfied)
Value for Money: 3 (Very Satisfied)
Recommended: Yes
Comments: We are very, very pleased with the work and workers. Nice tidy workmen.

Talking of feedback, as you may have noticed, we've made some design and layout changes with this newsletter. Tell us what you think! Any recommendations are welcome! If viewing this on your mobile phone, let us know if you have any difficulties reading the content.

Previous DSL Newsletters

Please feel free to catch up on older newsletters below:

• April 20th, 2011
• April 04th, 2011
• March 18th, 2011
• February 23rd, 2011
• February 08th, 2011
• January 14th, 2011
• December 24th, 2010