Did you know that 90% of customers would recommend an organisation after interacting with them on social but 56% of customer tweets to companies are ignored?
An out of the box feature of Microsoft Dynamics CRM, social listening enables organisations to close that gap and reap the rewards of positive customer engagement.
In this report, Drapers explore the systems and strategies that retailers need to invest in if they are to successfully compete in today’s multichannel world.
How will today’s evolving customer buying behaviour impact retailers as we move into 2015?
In this article we touch on 5 key trends and challenges that retailers will face in the coming year, and how technology
and innovation will enable them to take advantage of the opportunities posed by the changing customer engagement landscape.
Sustainable growth is the order of the day for today’s manufacturer as the economy exits a long period of economic stagnation.
Manufacturers are having to
increasingly review financial management processes, focusing on risk management during crisis situations. Sensible business practice. Here are 10 key megatrends in today’s manufacturing world.
We're going to be exhibiting at the IT Showcase event in Southampton on the 28th April, demonstrating Microsoft Dynamics AX and CRM in the flesh. Come and visit the stand for an opportunity to try the solutions first hand.
