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When we talk to others about what we do, we usually say we're a TV parts distributor. Shipping our TV parts to you in a timely and cost-effective manner is our core business, and we're doing everything we can to make sure we're exceeding your expectations. Let's track some of our shipping policies and procedures... - Monday through Friday, we ship same-day if you place your order by 3:15 pm CST. If you're a weekend warrior or a holiday shopper, we'll ship your order on the next business day. - Due to our distribution center's system, we can't cancel orders. We moved our inventory to this third-party location (located about 30 miles away) to improve our shipping processes, but this was the one major downfall of the transition. We sincerely apologize for the inconvenience. - UPS is our only domestic shipping option for three reasons: speed, traceability, and cost. Over the past four years, we've found that UPS is the best at tracking and delivering our packages on-time and under budget. We tested both USPS and FedEx many times and consistently discovered that UPS was better. - If we're able to ship your order same-day, we'll email you tracking info by 6 pm CST. On the rare occurrence that we're unable to ship your order same-day (business days), you should get tracking info the next business day. Please don't hesitate to contact us if you don't receive tracking info by the end of the next business day. - Use this map as a guideline for approximate UPS Ground transit times. We'll add this to our new checkout process coming soon. - We can ship on your UPS account. Please contact Will (will@shopjimmy.com) and he'll walk you through that process. - We do offer shipping deals and discounts to customers who order from us regularly. If you aren't currently one of these lucky ducks, please contact us and we'll see what we can do! Finally, we are constantly working with UPS to lower our rates. Don't be surprised, however, if you see a shipping discount land in your inbox in the coming weeks!
Contact Us Thanks for reading! Here's a 10% off coupon (valid once, ShopJimmy purchases only, expires 10/25/11): SJCT1911
As always, thank you for your business! ShopJimmy.com
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