Introducing Training101

Training101 is a range of courses that have been developed to extend the reach of KiwiHost beyond customer service and to provide organisations with both more choice and a cost effective alternative to some of the training on offer today.

The expertise that has made KiwiHost so well regarded in the customer service arena has now been directed into a much wider portfolio, including sales, management & human resources.

This wide range of courses provides you with a cost effective alternative to the training currently available today.

Workshop Profiles:

> Check out the list of Training101 workshops on offer here.

20% off introductory offer:

To celebrate the launch of our suite of Training101 workshops we've got an introductory offer of 20% off publicly scheduled workshops, valid for online registrations received before 31st July.

> Click here for discount codes and more information.

Featured Workshop:

Leadership Skills for Supervisors. This one day workshop will give participants the skills of communication, coaching and conflict management that they need to be a successful supervisor.

Auckland: 28 August 2014
Hamilton: 16 September 2014
Christchurch: 19 November 2014

> Register online for Leadership Skill for Supervisors using the code below by 31st July 2014 and receive a 20% discount.

Ideas & Inspirations #93 Out Now!

> Download Ideas & Inspirations #93

In this issue we reveal New Zealand's worst customer service industries.

Industries that rate the worst for customer service in New Zealand are Government agencies, local councils, telecommunications, utilities and insurance companies.

Customer service satisfaction in New Zealand overall has, however, doubled from 2012.

> Click here to read the full article.