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“I believe in intuitions and inspirations. I sometimes feel that
I am right. I do not know that I am.”

– Albert Einstein



Illustration by Jaime Robles

Trust your frust

Most people are familiar with the fable of the frogs in the boiling pot of water. When you compare the gradually heating water to the frustration that you can feel when solving challenging problems with software, it’s easy to see how applicable the fable is to everything we do day-to-day. So, if frustration is a normal part of building software, how do you separate harmless, benign frustration from the deeper nagging frustration that indicates that you need to change gears, rethink your approach, and jump out of the proverbial pot?


Our colleague, Luke Karrys coined the phrase: “trust your frust”  (trust your frustration) as a reminder that our frustrations often have intuition baked into them. Knowing how to trust our frust has led us to make significant shifts in our approaches to the way we think about and build software — shifts that, in retrospect, have improved the process and outcome of our work in major ways.


– Terry Carter

A story on
trusting my gut

by Tobias van Schneider

“Trusting your gut” has been said to be bad advice with the amount of data we have access to. Tobias van Schneider shares a story from his childhood that forever changes his approach to trusting his intuition.

Dare to disagree

by Margaret Heffernan

Margaret Heffernan shows us the importance of raising concerns, allowing different types of opinions to be heard, and to see conflict as creative thinking in order to solve a problem.

How to give great feedback

by Terry Carter

Giving great feedback is something we should all strive to do. Terry Carter shares a break down of what good feedback looks like and the tools to help give great feedback.

New and noteworthy

How do you know when to trust your frust?

Let us know and we might just share it in a future dispatch (just reply to this email).

<&, your friendly neighborhood &yetis