News, views and analysis from A/NZ tech sector
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Hi there,
We’re all for celebrating Kiwi success for smart tech that helps take the headaches out of succeeding in business – so news this week from fintech startup 'Hnry' caught our attention.
The early stage Wellington business has found itself oversubscribed after strong interest from local and offshore investors – indicative of the potential seen in the company’s admin-saving tools for 'gig economy' workers (and their SOHO kin).
Who needs Xero when Hnry does everything for you?
In other news:
- The modern way to rob a bank. Your bank. You.
- Can’t get no (self-service) satisfaction. More is not necessarily better.
- Hybrid cloud creating a pain in the head for CIOs
- Drones expand their search and rescue skills
- Gartner’s tech tips for NZ business
Enjoy the read,
Heather Wright
Editor
editor@istart.co.nz
FINTECH
Kiwi gig-economy fintech raises $2.15m
Hnry finds investor interest in accounting admin platform for gig workers…
There are upsides and downsides to being a gig worker: Choose your own hours? That’s a pro.
“For too long, individuals have been effectively punished for being self-employed.”
OPEN BANKING
PayID breaches highlight the growing banking tech security challenge
Pay by e-mail (or mobile) provider advises caveat emptor…
If the multiple data breaches of Australia’s PayID in the last year prove anything, it might be that bank customer phishing is the new bank robbing, as the old fashioned holdup finally gets its digital transformation.
“Simply being alert to unusual patterns of behaviour would have prevented these security breaches.”
[Read more]
CUSTOMER SERVICE
Self-service not satisfying customers – or businesses
Just nine percent of issues are resolved via self-service alone…
More and better automated, digital, self-service channels for customers might have been the mantra in recent years, but it’s just not living up to the promises of improving service.
“The attempt to offer more choice has unintentionally made things worse for customers.”
[Read more]
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HYBRID CLOUD
CIOs uneasy about hybrid cloud complexity
Smarter diagnostics needed to unravel root causes across multiple platforms…
If you trust the literature, there’s not much the enterprise cloud can’t offer.
“IT teams now spend 33 percent of their time dealing with digital performance problems.”
[Read more]
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DRONES
Reporting for work: Drones add croc-spotting to repertoire
Drones, AI, video surveillance and big hungry Queensland crocs…
We’ve got drones for surf lifesaving, shark and traffic congestion monitoring and even drones going underground in mining and underwater to deliver coral babies on the Great Barrier reef.
The algorithm has a 93 percent accuracy of identification.
[Read more]
A/NZ HYPE CYCLE
The tech Gartner says you need to know
And there's more to it than (yawn) blockchain, IoT and AI...
If you’re playing buzzword bingo, add augmented to the list – it’s the new hot buzzword for technology, be it augmented intelligence or augmented analytics.
“This is forming the foundation of a world leading approach.”
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