March Newsletter

Arlo For Mobile Webinar 

Get Arlo in your pocket with Arlo for Mobile. View our webinar to see how Arlo's new mobile app makes it easy for administrators, presenters and support staff to manage courses, training and events.  

We're still looking for both administrators (you!) and your presenters to join the beta trial of the Arlo for Mobile app on iPhone and Android. If you haven't already, sign up below! 

Highlighted Features

Increase your revenue through lead management

Arlo's 'Leads' feature allows you to manage and track interest in an event, capture ideas for new topics, and manage general queries. 

You can easily track expressions of interest and build up a list of prospective customers.

Note: The lead feature is only available on Professional and Enterprise plans.

Arlo Community 

Thank you to everyone who has submitted new feature requests. We have been busy sorting through these requests over the past month and we can see some great features on the horizon! Have your say on which features and enhancements matter most, below are our top three features requested by the Arlo community. 

If you'd like us to develop any of these features, please leave a vote and comment on how this feature is relevant to you. Don't forget to subscribe to the features you're interested in and we'll keep you updated on its development process.

Top 3 feature requests

1. Registration/Front-end Website Mobile Optimization

2. Close website registrations x hours before an event/course starts

3. Ability to turn off Order Received and Order Approved emails

       

Community Questions and Answers

Each month, we will be responding to some of your most frequently asked questions. To view the full list please visit our Community Questions and Answers section. 

How can I open additional items within Arlo without losing my place?

If you find you often lose your place in a list within Arlo, we recommend opening items in a new tab in your browser so that you can close them as you have finished with them and you can go back to your list page in the same place.

To open an item from a list in a new browser window or tab, hold the Ctrl key when clicking an icon, or Right click on the item and select 'Open in a new tab'.

How can I choose to display the number of places available on an event on my website?

Arlo supports the ability to display the number of places left on an event. We have full instructions on how to display places left on an event for you to check out!

Can I store my documents in Arlo?

Arlo allows you to store documents against events, contacts, orders, venues, leads, and certifications. Where you can add a note, you can also attach a document to the note.

Note: This feature is available on the Arlo Professional and Enterprise service plans. All common file types are supported e.g doc, docx, xls, xlsx, ppt, pptx, zip, txt, jpg, gif, png, msg, pdf.

How can I remind my registrants about their event?

Arlo can send out up to three email reminders for an event and you can specify when these are sent. For full details you can read up about email reminders here.

Is there a way I can stop accepting registrations on an event before it begins?

You can stop registrations before an event is due to begin if you want to avoid last minute registrations. To do this, simply edit the event you would like to stop registrations on and select the ‘Registrations’ tab. Then change the ‘Registration method’ to ‘Custom message’ – this will allow you to specify a message that your registrants will see in place of the register button. E.g. “Registrations are no longer open for this event.”