C Line customers will benefit from enhanced security features that come with rapid bus stations. The forthcoming C Line will largely replace Route 19 along Penn Avenue between downtown Minneapolis and Brooklyn Center Transit Center.
Just like the A Line—Metro Transit's first rapid bus line, which opened in 2016—the C Line is designed with larger platforms, fewer stops and with station amenities that mirror light-rail stations, like pre-boarding fare payment machines.
Since bus drivers won't be collecting fares on the C Line, plain clothes and uniformed Transit Police officers will be assigned specifically to board the C Line and check fares.
"The C Line's design alone enhances the perception of safety on the route," said Metro Transit Police Deputy Chief AJ Olson.
Olson added that policing resources and staffing along the C Line will be continually assessed and geared toward the specific needs of the corridor. He said the highly-effective North Side Community Policing Team, which currently patrols neighborhoods along the current Route 19, will continue once the C Line is operational.
Photo of North Side Community Policing Team speaking with business owner
Transit Police created the North Side beat three years ago to respond to increased assaults on operators on Route 19 and gun violence in North Minneapolis. The North Side officers meet with neighborhood residents, businesses and elementary schools to build community partnerships. They also regularly board buses and respond to emergencies as part of their patrol responsibilities.
"Since the North Side Community Policing Team has been deployed, we've seen a noticeable difference on the number of emergency calls in the area," Chief John Harrington said.
Additional security features on the C Line include:
A safe, well-lit environment
• C Line customers will notice more lights and brighter bulbs at C Line stations.
• Security cameras are key to Metro Transit's crime prevention
strategy and will be installed at all C Line stations.
• An emergency telephone will be available at each C Line station with a 24/7 connection to Metro Transit security.