Hi there,

There’s no doubt both businesses and their customers are moving to a more digital world. But is it really a digital transformation? Or is it just a natural evolution? Afterall, IT has always been known for never standing still, always changing and developing new technologies for business to implement.

While digital transformation may be another ‘hot’ term, is it one that is doing us more harm than good? One expert says yes. He argues that the transformation message is inappropriate and leading companies down the garden path. What we need to focus on instead, is iteration or evolution.

There’s certainly plenty of research to suggest ‘digital transformation’ projects are failing big time, including IMD Business School’s 2021 Digital Vortex report.

With the ‘evolution not transformation’ message apparently resonating among some IT leaders on LinkedIn, this week we drill into the dangers of the ‘transformation’ message and how to avoid some of the pitfalls.

Along a similar vein, we look at why building a BI strategy is so important – because there’s no point having those great business software systems if you can’t get clear, accurate timely information from them.

And lastly, if you'd like to see your team recognised for its stellar achievements in DX or otherwise, CIO Award nominations are coming to a close at the end of the month.

Enjoy the read,

Heather Wright
Editor
editor@istart.co.nz

In this issue

> DX is a myth and your DX project is doomed to fail

> Getting bang for your API buck

> Speaking sense: Bupa’s speech analytics journey

> Orcon ends business residential distinction

> Building a BI strategy: Why it is important

> NZ leaders' priorities and concerns for digital success

DX is a myth and your DX project is doomed to fail

Here’s why…

“There is no doubt that transformational approaches fail.”

Getting bang for your API buck

APIs and the composable enterprise…

“To get value out of what you are building you have to think about what an enterprise needs, not what a project needs.”

Speaking sense: Bupa’s speech analytics journey

And there are dollar savings to be had too…

“It’s not easy. It never is for analytics.”

Orcon ends business residential distinction

WFH era brings reset for Vocus ISP…

“In essence, we’re offering business- grade service levels to anyone who wants it.”

Building a BI strategy: Why it is important

What should you consider are the tangible business benefits that powerful reporting can provide…

BI can be something that effectively ‘turns the light on’ in any organisation.

NZ leaders' priorities and concerns for digital success

Pockets of success, but some sectors holding NZ digital back…

“We are really good at cherry-picking shiny bits…”

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