Hi DeCare Member, The DeCare team would like to take this opportunity to let you know that we are here to support you throughout this challenging time. We have taken steps to protect our team whilst reducing risks and maintaining our service levels to you, whether that be through our claim payment, customer service supports, wellness programs or general advice line. The majority of our team is working remotely and will continue to do so over the coming weeks. Our service operations and customer supports are fully operational for our members, dentists, and partners. Member Self-Service
Member Supports
Dental VisitsDental practices have a duty to provide or organise emergency dental care for their patients. If you are unable to receive assistance from your own dental practice we will endeavor to provide assistance and we will help with processing claims in a timely manner. We’re Happy to Help:For member queries our team is available The DeCare team would like to take this opportunity to send you our very best wishes throughout this time. We are privileged to support you and will continue to navigate our way through this time with you. Kind Regards Maureen Walsh Get in touch |