Hi DeCare Member, 

The DeCare team would like to take this opportunity to let you know that we are here to support you throughout this challenging time.  We have taken steps to protect our team whilst reducing risks and maintaining our service levels to you, whether that be through our claim payment, customer service supports, wellness programs or general advice line. 

The majority of our team is working remotely and will continue to do so over the coming weeks.  Our service operations and customer supports are fully operational for our members, dentists, and partners.

Member Self-Service

• Want to view your policy details? You can access your policy information through your member portal. Log in to your portal. 
• For assistance in making a claim please contact our supportive team,  they are ready to help. You can reach them on 094 937 8608 or query@decaredental.ie

Member Supports

• David Casey our Wellness and Health Promotion Manager has started a webinar series. Two episodes are now live, the first one is about mental health during COVID-19 and the second one sugar connections. Visit our YouTube channel to view them. 

• For oral health tips and advice visit our blog and social media channels: Facebook, Instagram, Twitter, and LinkedIn. 

• To keep up-to-date with the latest COVID-19 information check the HSE Website regularly.

Dental Visits

Dental practices have a duty to provide or organise emergency dental care for their patients.
Dental Care is an essential service and during the restricted movement period, the public may attend for care which is urgent and of an emergency nature.
Members who have urgent emergency dental care requirements should ring their normal dental practice and seek advice regarding dental care.

If you are unable to receive assistance from your own dental practice we will endeavor to provide assistance and we will help with processing claims in a timely manner.

We’re Happy to Help:

For member queries our team is available

The DeCare team would like to take this opportunity to send you our very best wishes throughout this time. We are privileged to support you and will continue to navigate our way through this time with you.

Kind Regards

Get in touch
T: 1890 130 017 or 094 937 8608
E: query@decaredental.ie
W: www.decaredental.ie

DeCare Dental Insurance Ireland DAC trading as DeCare Dental is regulated by the Central Bank of Ireland.