Happy St Patrick's Day!

It’s been a very busy start to the year, so we’re looking forward to a short break – since St Patrick’s Day falls on Saturday 17, we’ll be closed on Monday 19 March, re-opening for business the following day. Cheers!

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Stocktake

Dear Customer/Supplier,

on Friday 23 March Smiley Monroe will not be accepting or making deliveries, due to an annual stocktake. Deliveries to our customers due for this date will be re-scheduled for Monday 26 March. Please ensure you inform us of any urgent requirements and we will try to make alternative arrangements.

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The Customer Is King – Goulding Fertilisers Choose Smiley Monroe

We have recently supplied specialised conveyor belts and innovative conveyor components for Goulding Fertilisers’ new intake conveyor system, in their Co. Limerick plant. Working in partnership with Co. Meath based Turmec Engineering, Smiley Monroe won the business due to previous experience in this sector and having demonstrated that they had the right mix of products.

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Ulster Business Case Study on Smiley Monroe

Read the featured cover article on the Northern Bank 'Playing a leading role in economic recovery', which appeared in the October 2011 issue of Ulster Business magazine. Our Managing Director, Vaughan Monroe, recounts the challenges our business faced in the downturn, his relationship with Northern Bank throughout that time, and how with the support of the Bank, the business has emerged with confidence into new markets.

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Countdown to Hillhead 2012

Visit us on Stand C23 from 19-21 June at Hillhead, the UK’s major event for the extractive and construction industries. Visit the official HILLHEAD website to find out more.

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Follow The Leader

We'll not just be using twitter to broadcast official company news, but to connect with you in a more personal way and provide links to useful industry developments.

#exclusiveoffers Our followers can also look forward to exclusive twitter-only offers. And not forgetting our weekly Tweet: ‘Conveyors on Screen’, featuring conveyors belts as seen on the big screen – from Dirty Harry to Die Hard 2!

Follow Smiley Monroe on twitter and join the conversation.

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Success At Excon India

We chose to launch Smiley Monroe in India at EXCON 2011, Bangalore - the 6th International Construction Equipment and Construction Technology Trade Fair. It was great to meet so many existing and potential customers and to learn more about this facinating market of over 1 billion people. Above are some photos from the event and why not watch the video below of our EXCON launch:

http://www.youtube.com/watch?v=57iexZkc_ac

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Customer Satisfaction Survey - Thanks For Your Feedback

We are are pleased to share the results of our recent customer satisfaction survey - conducted annually in line with our ISO 9001:2008 Quality Management System. The best way to find out if your customers are satisfied is to ASK them!’

‘Good to know - in 2011 we shipped in the region of 20,000 endless conveyor belts: with zero warranties due to premature wear.

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Supporting Marie Curie Cancer Care

This month is ‘The Great Daffodil appeal’, so wear a daffodil pin this March to help Marie Curie Cancer Care to continue caring for people with terminal cancer and other illnesses. Smiley Monroe are proud sponsors of Lisburn Distillery FC and our nominated charity - Marie Curie Cancer Care - will be making a collection (from 2pm) before the home fixture against Linfield, at New Grosvenor Stadium on 24 March (Kick off 3pm). We hope you’ll be able to make it to the game to show your support and watch the Whites take on the league leaders. Click here to find out more about the essential work Marie does in your community.

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Smiley Monroe Host Institute of Quarrying Technical Meeting

Tech Talk - Smiley Monroe recently hosted a Technical Meeting for the Institute of Quarrying’s Northern Ireland Branch, on 5th December 2011 at the Dunadry Hotel near Antrim.

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