Course Bulletin

		Forward \| Unsubscribe \| View in browser \| November 2013

Learning and Development course bulletin

November 2013

	Did you know... Staff Learning and Development trained 543 members of staff in October 2013.	In this issue Welcome Lunch at Penryn Wellbeing: Building Resilient and Effective Organisations NEW Audio Visual Demos


	View our forthcoming events >>

Welcome Lunch at Penryn

This month we are holding a Welcome Lunch for New Staff based in Cornwall. Professor Mark Goodwin will give a brief welcome presentation and you will have the opportunity to meet representatives from various areas of the University as well as other staff who have recently joined the University.
If you would like to attend on 27th November, please book via Trent Self-Service.

Wellbeing: Building Resilient and Effective Organisations

This one day course comprises a powerful blend of theory and practice including experimental learning, personal reflection, peer coaching and group work. This course will help managers understand and minimise some of the causes of stress in their teams and themselves.

Previous attendees on this course said:

"I feel stronger and more confident to deal with difficult situations."

"Understanding my own feelings and behaviour will help me to build better relationships with others".

For further information about this course, please take a look at our Wellbeing webpage.

NEW Audio Visual Demos

Learning Spaces are running a number of AV Demo sessions for Staff.

These sessions will run in early January and are broken into four types, for those who are new to using technology in centrally bookable rooms to more experienced staff who may wish to enhance their understanding.

Demo types:

Getting Started
Enhanced Functionality
Emhanced Functionality
Echo and VC

For more information about the content of the demos or to find out about bespoke demos, please take a look at the Learning Spaces webpage.

Bookings can be made via Trent Self-Service for all demos.

Events

The following courses have places available for November:

Customer Service: Managing Excellent Customer Service

Delegation Skills (Bite Size)

Welcome Lunch for New Staff - Penryn

Managing Information Effectively

Mental Health: Supporting students who experience mental health difficulties

Meetings: Effective Meetings

Recruitment & Selection for Experienced Recruiters

PDR Training for Reviewers (Professional Services)

Coaching Conversations for Mentoring

New Supplier Course

Delegating Authority (ILM)

Feedback - Positive Approaches to Giving and Receiving

Course information

You can find all the information you need on the Learning and Development website including:

A list of all courses delivered by all the University's internal training providers.
You can search for a course, category or date.
Advice on training that may be relevant to your job role.
Information on our qualifications (ILM).
Details of the mandatory training that must be completed by staff.
Links to online learning resources including You e-develop.
Access to Trent Self Service to book learning events.

If dates are not listed, or there are no places available for a course, please follow the booking process to add your name to the waiting list - you will be contacted once dates become available.

Booking on

All course listings are also available directly through the Trent Self Service booking system.

If you are unfamiliar with Trent Self Service please take a look at our Quick Start Guide for course bookings.

If you are a member of staff who does not have access to Trent Self Service booking and enquirires should be made as follows:

Members of the Temporary Staff Bank should contact TSB.
All other staff should contact sld@exeter.ac.uk.

Contact details

Visit the Learning and Development website

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Learning and Development course bulletin

November 2013

In this issue