April 3, 2019 In This Issue
This year our goals at FSLSO are focused on staying ahead of the technological curve. We will be modernizing our applications and platforms in order to facilitate compliance through the best possible technical solutions. Stay tuned. Reminder: FHCF Assessment Ended 3/31 All outstanding endorsements to policies which were effective between January 1, 2007 and December 31, 2014, when the FHCF assessment was applicable, should have been filed by March 31, 2019. Effective April 1, 2019, any submissions previously filed where the FHCF assessment was applied that may have current endorsements to be filed, will not have the FHCF assessment charged or returned. Example: A renewal effective 3/1/2014 in the amount of $2,500 was filed 3/13/2014 and assessed $125.00 taxes, $5.00 service fee, and $32.50 for the FHCF assessment. On 4/5/2019, you identify an unfiled return premium in the amount of $500 that should have been filed. When this is filed on 4/5/2019, taxes ($25.00) and service fees ($1.00) will be credited – no FHCF will be credited. Invoices for first quarter submissions went out on Monday, April 1, 2019. All payments are due no later than May 15, 2019 and any refund requests for FHCF credits must be received by our office no later than April 30, 2019. For more information and further instructions, read issued bulletin or contact the FSLSO Accounting Department at 800-562-4496, option 4, or accounting@fslso.com. Compliance Review Scores Are In Scores are still high as we move into 2019. The overall score for the fourth quarter of 2018 was 96%. Great job! Categorical averages are: Keep up the good work. Remember, we have several compliance tools you can take advantage of. An interactive online manual with everything you need to know about surplus lines rules, compliance, and much more. Surplus Lines Information and Compliance Education (SLICE) is our newest online course about compliance with surplus lines rules, procedures, filings, etc. Lunch and Learn A hands-on customized training session for your staff. Our analysts will come to your office and train, teach, or discuss anything you wish to know more about. If you have any questions, feel free to call us at 800.562.4496 or send an email to outreach@fslso.com. How to Read and Reply to a Compliance Review Exam Summary Report All licensed and appointed surplus lines agents, whether resident or nonresident, are subject to a Compliance Review at least once every three years. The purpose of the Compliance Review is to ensure that surplus lines agents are in compliance with the statutory requirements relative to the sales of surplus lines insurance contracts, to measure the quality of service provided in the surplus lines market place, and to provide educational assistance to surplus lines agents when necessary. Within 30 days of the review, the surplus lines agent will receive a Compliance Review Exam Summary Report from FSLSO via email. Pay close attention to the instructions in this email, as a corrective action response addressing non-compliance findings in the report may be required. The Compliance Review Exam Summary Report is divided into four main sections. Section A: Grades This section provides the agent’s grades for the Financial, Regulatory, and Data categories. Percentage grades are provided for each question which makes up the overall category grades. Section B: Review Exceptions This section lists policy exceptions/discrepancies found during the compliance review. Exceptions appear based on exam question responses entered by the Compliance Review Field Analyst. This section only lists non-compliance findings. Section B is divided into four question categories: Agent, Data, Financial, and Regulatory. AGENT QUESTIONS This category only lists agent questions for which there were exceptions/discrepancies related to the agent’s license or appointment status. This category contains two columns, Question Text and Comments. The Question Text column shows, in bold typeface, the data submitted by the agent. The Comments column shows the exception/discrepancy noted by the Compliance Review Field Analyst. Exceptions in this area may require corrective action by the agent (e.g. renew self-appointment with the Department of Financial Services). DATA QUESTIONS This category lists data entry exceptions (e.g. incorrect policy number, incorrect insurance company, etc.). This category contains four columns (Policy #, Confirmation #, Question Text, and Comments). The Policy # is the number as submitted to FSLSO. The Confirmation # is a unique number assigned to each transaction submitted to FSLSO. This number serves as proof of submission and can be used to locate a specific policy transaction. Exceptions in this area may require corrections via SLIP and a written corrective action response. FINANCIAL QUESTIONS This category contains four columns (Policy #, Confirmation #, Question Text, and Comments). This category lists financial exceptions (e.g. incorrect premium, policy fee, tax rate, tax status, coverage code, effective date, etc.). Exceptions may require corrections via SLIP and a written corrective action response. REGULATORY QUESTIONS This category contains four columns (Policy #, Confirmation #, Question Text, and Comments). This category lists regulatory exceptions such as missing policy declaration pages, stamp information and disclaimers, diligent effort forms, undocumented fees, etc.). Exceptions may require a corrective action response statement addressing the exception and what will be done going forward to ensure future compliance. Section C: Unfiled Policies Unreported premium bearing transactions discovered through the Compliance Review Program will be noted in this section. Agents are required to file all premium bearing transactions within thirty (30) days from the effective date shown on the policy documentation. Transactions identified as unfiled must be submitted to FSLSO immediately. Unfiled transactions will be assessed interest penalties at the prescribed rates, compounded annually, in accordance with F.S. 626.932(2)(b) and 626.9325(2)(b). Section D: General Comments This final section may contain additional information about the review, instructions or links to pertinent educational resources. As mentioned earlier, pay close attention to the email from FSLSO. A Corrective Action Form, addressing non-compliance, may be required. Corrective Action Forms are due 30 days from the date the agent receives the request. If you have questions about the Compliance Review Process, please contact Felicia Meredith at 800.562.4496 ext. 105. Surplus Lines License Self-Appointment All surplus lines agents are required to complete the self-appointment for their surplus lines license prior to placing business. The surplus lines self-appointment expires every two years at the end of the agent’s birth month. It is the agent’s responsibility to make certain their self-appointment is renewed. To self-appoint, go to the Department of Financial Services (DFS) website and click on MyProfile. Once logged in to your MyProfile account, click on Access eAppoint and follow the on-screen instructions. Agents are prohibited from transacting surplus lines business without being properly licensed and appointed. A requirement of maintaining a surplus lines license is also holding a qualifying general lines license and appointment. It is very important to maintain both the qualifying license and appointment. Failure to maintain an active self-appointment and at least one appointment from an admitted insurance company for the general lines license will result in suspension of the agent’s surplus lines license. The qualifying general lines license appointment cannot be an unaffiliated appointment (defined in Florida Statute 626.015 (20)). Are Your Transaction Filings Balanced? Make sure your transaction filings are accurate. We have said it before and are saying it again. Accurate transaction filings are very important for you as the taxpayer and us as the tax collector for the State of Florida. Recently, while analyzing a report we noticed the premium reported for certain coverages was equal to the coverage A amount that was reported for the supplemental homeowners data on several filings. Knowing a structure was being insured for the same amount as the premium charged was most likely an error, we contacted the agents on the report giving them the opportunity to review and correct these filings. They were, of course, incorrect and over $300,000 in taxes was returned to the agents. This example clearly shows that ensuring your transaction filings are balanced helps both you, the agents and us, FSLSO. So, make sure your transaction filings are accurate. Yep, we said it again. When in doubt, check with your accounting department to verify what you are being invoiced equals what you have actually brought in. What’s a NAG? There are many reasons a transaction filing via SLIP or XML Batch may be questioned. A NAG TIQ comes up when the surplus lines agent is unknown or ineligible.
This questioned transaction has to be manually processed by an FSLSO staff member. A NAG occurs when a filing is submitted and the surplus lines agent was not licensed and/or self-appointed on the effective date of the transaction. Florida requires the surplus lines agent to be licensed and self-appointed when exporting coverage to the surplus lines market. Several reasons can cause the unknown or ineligible surplus lines agent (NAG) TIQ, such as a temporary lapse of the agent’s surplus lines self-appointment or the agent is placing business before completing all licensing requirements. Remember: your self-appointment must be renewed every two years during your birth month. Stay compliant. SLICE Our newest online educational offering, SLICE or Surplus Lines Information & Compliance Education launched in January and so far the feedback has been amazing. If you haven't tried SLICE yet, try it today and you could win a $100 gift card. SLIP Compliance Checkup The Compliance Checkup dashboard was added to SLIP. Using the latest data submissions, the dashboard shows you a picture of how accurate and timely your payments and submissions are. Facilitating Compliance Through Innovative Solutions www.fslso.com Have questions? Contact us at 800.562.4496, option 1 or email agent.services@fslso.com. |