Hi there,

Wallabies management will no doubt be pleased to hear that the incoming All Blacks coach will have a new virtual assistant on the job providing deeper performance insights, not only for his team but also the opposition.

That last point is key, because the Play in the Grey platform from Kiwi data science company Dot Loves Data (along with partners) uses video analysis as its data source. That translates to a million data points a minute on what the opposition did to break the ABs line, and vice versa.

With both the Wallabies and All Blacks licking their wounds after their respective RWC failures, it remains to be seen whether the new tools will trigger analysis paralysis, or help the side bounce back.

In other news:

ACCC targets data hungry loyalty programs
Getting value out of your businesses voice data
SAP fesses up to data handling booboo on gun buy-back
Christmas bells signal changing retail-scape

And carrying on the sports theme, we take a look at how a RWC and America’s Cup retailer has gained flexibility, business efficiency, simplified administration and visibility across its business with a single end-to-end ERP solution.

Enjoy the read,

Heather Wright
Editor
editor@istart.com.au

STATISTICAL MODELLING

Behind the All Black’s new AI-powered video analytics

Statistical modeling meets machine learning meets Kiwi know-how…

Kiwi data science company DOT Loves Data, along with startup Intela AI, have developed an analytics platform that promises to bring a new level of objectivity to sports field strategy.

It highlights the tremendous potential of using tech to automate and interpret sports data with scale.

[Read more]

ACCC WATCHDOG

Loyalty scheme data grab raises ACCC ire

Industry on notice over data practices and payment card linking…

The ACCC is taking aim at loyalty schemes, calling on companies to improve their data practices, and for some big names to stop linking payment cards to member profiles.

“Many consumers would be shocked to find that some supermarkets collect their customers’ data even when they do not present their loyalty cards.”

[Read more]

SPEECH INTELLIGENCE

Voice data going unheard in business

We’ve got the recordings, now what can we do with them?…

Voice data offers a potential gold mine of information for businesses who are keen to harness the information hidden in phone calls, but a new report shows it’s an untapped area for most.

Speech intelligence is the final frontier of data to be mobilised for strategic purposes.

[Read more]

DATA BREACH

SAP fronts up for NZ’s gun buyback data breach

Software giant SAP has ‘unreservedly’ apologised for unapproved changes that lead to the data leak…

SAP has taken responsibility for the mistake that revealed the details of gun owners participating in NZ's controversial semi-automatic weapons buyback scheme.

It’s a bad look for a Govt struggling to contain sensitive user data – or successfully oversee external IT providers like SAP.

[Read more]

CUSTOMER SERVICE

Bells may be ringing as customers seek experience retail

Physical fights back…

Forget the bricks and mortar versus digital debate for retail – and the long touted ‘death of retail’ – we are instead, moving into a time of ‘experience retail’.

“Retail business is having an identity crisis.”

[Read more]

BUSINESS INSIGHT

Sports merchandise outlet finds fast moving ERP

RWC and America’s Cup retailer has found the perfect partner in First Software’s n2…

Looking for a better way to manage its multi-faceted operation, New Zealand’s sports merchandise business Sportfolio went about things in a very Kiwi way.

We have everything in one solution.

[Read more]

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