Hi there,

In Singapore, to log into government e-services you need to scan your fingerprint on your mobile. In Africa, one in three children under five don't formally exist.

Where do we want to sit on the dystopian spectrum – chipped at birth, or your mother's maiden name defining your nationhood?

Singapore is planning for its scheme to be a public service, offering industries such as banking and insurance open use of biometric authentication.

With the RealMe scheme falling short of expectations (in usage and usefulness), the Government has announced it will tip in over $5 million for research into digital identity.

There's no doubt the technology exists for 100 percent non-repudiation of identity, but is there the public acceptance and political will to deliver it?

In other news:

Marriott breach adds yet more imperative to Privacy Bill settings
5G more expensive and delayed. Nice one GCSB
Yes Virginia, AI really is the CX Santa. AI proving its worth
First flush of success for IoT...in the bathroom

Xero's success has created a lake of data into which the company dives daily. We look at what it takes to migrate 59 billion records from an on-premise data warehouse to the AWS cloud and why the move has delivered massive value.

Enjoy the read,

Heather Wright
Editor
editor@istart.co.nz

NZ enters the national digital ID movement

As NZ moves to roll out a national digital ID solution, what’s to be gained? And what are the risks?

Globally, it’s a movement in progress: So far some 60 countries around the world already have some form of digital ID program in place or underway.

“As we do more and more online, it is necessary to adapt how we enable people to claim who they are.”

[Read more]

Marriott breach highlights local issues

Notification thresholds, fatigue raise questions…

Marriott’s data breach has again thrown the spotlight on data protection, with a survey also showing the impact of mandatory breach reporting on Aussie companies.

“If you have a breach affecting both Australian and NZ customers, there is potentially a different assessment about notification in each country.”

[Read more]

Where to now for 5G?

Definitely not cheaper and unlikely any more secure…

The big news in the telecommunications industry last week was Spark’s announcement that the GCSB has blocked them from using Huawei equipment in their proposed 5G network build.

“A less competitive environment could mean higher costs and a slower 5G roll out.”

[Read more]

Humans + bots a CX winner says MIT report

Tangible results being seen as customer ‘intimacy’ drives A/NZ AI adoption…

We’ve long heard about why we should deploy AI, but a new MIT report is showing the tangible benefits to be had from doing exactly that – at least in the customer experience space.

“Increasingly the value comes back to the role AI plays in the connection between customers and brand relationships.”

[Read more]

Excuse me: IoT in the bathroom

The results are in, and the benefits go beyond water efficiency...

A new report has highlighted just how far IoT is infiltrating our lives, or could do in the near future – and in this case, it’s the bathroom that could become the new playground for sensors.

“Innovation in our industry has lagged behind other critical resources, such as electricity and lighting."

[Read more]

The data secrets behind Xero’s cloud migration

Moving 59 billion records to AWS Redshift no job for a forklift...

One of NZ’s biggest tech success stories – an organisation which breathes data – leveraged NOW Consulting and WhereScape’s RED data warehousing automation tool to move its data warehouse onto the AWS cloud.

“If we didn’t have RED, we simply would not have the tools to go to work on our data.”

[Read more]

This week's sponsor:

Latest articles by this vendor:

- MYOB provides greater efficiency to aid dramatic rise of unique brewery
- Solid ERP puts a sound roof over many heads
- A World Challenge?

[Read more about this vendor]

Upcoming events:

More events

iStart is proudly supported by these leading
New Zealand software providers:

Latest Buyer's Guides

ERP Buyer's Guide | CRM Buyer's Guide | HR/HCM Buyer's Guide | BI Buyer's Guide

Privacy statement: We have sent this weekly eNewsletter to you at your e-mail address: [email address suppressed]. iStart will never share your e-mail address, but you may from time to time receive other event invitations or partner communications from us. You can opt out of these by managing your subscription preferences, where you can also update your e-mail address and other details.

Find out more about iStart | Advertise with iStart | Subscribe

Please support independent journalism!

Here at iStart we are passionate about independent fact-based journalism.

If you feel the same way, and like what we do, then we welcome your support through crowdfunding platform PressPatron.