Below are a list of our upcoming courses. All courses take place at our centre in Aston which is located at Birmingham Settlement, 359-361 Witton Road, Aston, Birmingham, B6 6NS.
April
6th - Professional Boundaries
11th - Introduction to Benefits
21st - Customer Care & Equalities
25th - Universal Credit: The Basics (half day)
May
5th - Social Media: Introduction for Business
9th - Introduction to Debt Advice
11th - Sanctions Awareness: How to Avoid & Challenge them (half day)
12th - Supervising Staff
18th - Training Young People in Anger Management
June
6th - Benefit Overpayments
8th - Personal Independence Payments
14th - Time Management
16th - Council Tax Liability & Enforcement
19th - The Prevent Duty
20th - Right to Reside
July
6th - Developing Your Advising & Interview Skills
13th - Introduction to Working Age Benefits (half day)
18th - Project Management
27th - Working with Volunteers