FOC News!
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Hello Financial Opportunity Center Network,
We hope you and your loved ones are all healthy and well. We are continuing to monitor the effects of the pandemic, as well as gather resources to support our communities during this time of COVID-19 related hardships. We are posting these resources on the FOC Network site, which is updated regularly. An example includes a deck prepared by FIWB that summarizes some of the key CARES act provisions that may benefit your community (e.g. the economic impact payments, unemployment assistance, and housing relief).
We have been encouraged and impressed by your perseverance and resourcefulness—as we hear how you continue to provide much-needed FOC services in your communities. Many of you have shared stories of how you quickly pivoted services to phone coaching or were able to secure technology access for your trainees, and provided relief dollars and comfort to so many individuals struggling in this time. We will bring these stories and best practices, as well as some outside experts on trauma-informed care, through some must-hear webinars this Spring (see below). Enjoy the newsletter and please keep sharing your stories with us and your local LISC offices.
Wishing you health and safety,
LISC Family Income and Wealth Building
FOC News
LISC Family Income and Wealth Building periodically offers webinars and in-person training on a variety of topics connected to Financial Opportunity Centers such as Salesforce data entry, program management, financial coaching, workforce development and much more. This newsletter will keep you posted on all upcoming events.
All interested can now subscribe to receive these updates on upcoming FOC events, webinars, and in-person training. The subscription form is located to the right of the upcoming webinars calendar on the FOC Network website.
Upcoming FOC Events
**All webinars will begin at 1:00 PM Central Standard Time**
April 2020
APR-22 | 60 Minutes | FOC Virtual Services During COVID-19
Amidst the pandemic and stay-in-place orders, FOCs have had to transition to remote or virtual services, during a time when these services are needed the most. Hear from three FOCs who are successfully implementing virtual FOC services, including virtual workshops and distance learning, virtual coaching, and bridging the technology gap for clients.
APR-23 | 30 Minutes | Blended Learning Series: Adult Basic Education and Bridges Curriculum
This flash webinar in the blended learning series will dive into the adult basic education (ABE) and bridges curricula for 2 career pathways, Health technology and Administration and IT customer support. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming.
Accenture LX is available to all LISC Financial Opportunity Centers for FREE! More information about Accenture LX and how to get connected is available on our website.
APR-28 | 90 Minutes | How to lead through a crisis in a resilience-oriented trauma-informed way
LISC is pleased to present a four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will focus on how to create a safe, calm and secure environment with supportive care for staff and clients.
Audience: Leadership/ Supervisors
MAY-05 | 90 Minutes | Self-Care and Promoting Post-Traumatic Growth During Active Crisis Management
LISC is pleased to present a four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will provide specific tools and techniques staff can implement to enhance self-care during an active crisis as well as identifying opportunities for post-traumatic growth to enhance professional development post-crisis.
Audience: Direct Line Staff
MAY-12 | 90 Minutes | Rapid Cycle Establishment of a Resilience-Oriented Trauma-Informed Work Culture
LISC is pleased to present a four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will present the core components of Trauma-Informed Leadership and Rapid Cycle Change Management as an opportunity to enhance staff performance as well as improve client engagement and outcomes
Audience: Leadership/Supervisors
MAY-14 | 30 Minutes | Blended Learning Series: Entrepreneurship Curriculum
This flash webinar in the blended learning series will dive into the Accenture LX lessons for entrepreneurship. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming. Accenture LX is available to all LISC Financial Opportunity Centers for FREE! More information about Accenture LX and how to get connected is available on our website.
MAY-19 | 90 Minutes | How to Engage Clients in Virtual Platforms during Times of Crisis
LISC is pleased to present a four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will identify specific skills and techniques to engage with clients using virtual technology.
Audience: Direct Line Staff
MAY-04 & 18 | 60 Minutes | Salesforce Support Hour
Salesforce Support Hours are held on the 1st and 3rd Monday of each month*
Drop into the Salesforce support hour to have ALL of your Salesforce questions answered, from data entry to reporting. This webinar is an informal setting that allows attendees to join in at any point during this time period. Come with questions or just join to listen to others' questions. * No registration required.
Spotlight:
Special thanks to our guest speakers from Accenture, The National Council, and staff at our FOC network for their valuable expertise. Thanks also to Citi Foundation for their generous support in making the Crisis Management webinar series possible.
Data Corner:
In efforts to capture the impact on employment during this time, we have added some additional fields to Salesforce for COVID-19:
1) On the employment record, there's a new checkbox option under "Reasons for Termination" titled "Is this termination/layoff COVID-19 related”. Staff should check off the box if a client has been laid off or terminated due to the pandemic.
2) On the advancement record, there is also a new checkbox option ("Is the status update COVID-19 related?”) added just below the "status" field. If there's any change in employment status (increased/decreased hours, wages, furlough or suspension) the applicable status should be selected followed by a check-off of the “Is this status update COVID-19 related?” box.
3) On the case record, a new “group(s) for reporting” ("COVID-19") was added. This is optional but by adding clients to this group, staff will have the ability to run the full FFT Performance Report and filter specifically by this group.
The updated Salesforce screen documents can be found here. For more support with Salesforce please contact the support desk.
