We are currently reviewing our service delivery, and would like to know how you would rate your last experience with Radio Spectrum Management.

Your feedback is important to us and we invite you to complete our online survey to tell us whether our service delivery meets your expectations. We will use the information you supply as part of our future planning work to help improve our services.

The answers you provide are completely confidential and any personal data (if provided) will not be revealed to any third party.

The survey will be available until Friday 31 May 2013 and will take approximately 5-10 minutes to complete.

Complete the survey today.

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As a licence holder, you can now have an invoice automatically attached to your annual licence renewal email. You can do this by selecting a new check-box labelled "Include Invoice with Renewal Email?" and specifying an additional email address in your client record in SMART.

This email address can be a different email address from your main client email and could be a specific "accounts" email if you so wish.

If you wish to cancel one of the licences specified on the invoice, a Credit Note will be created to reduce the total amount to pay. The Credit Note will be emailed to the same email address that received the invoice. With this system upgrade, licences may now be cancelled even if there is an invoice or fee associated with the licence.

Note - licence holders with a Direct Debit facility will still receive their invoice at the beginning of the month - no additional action is required.

Information on our website on how to create an invoice and other relevant pages will be updated to reflect these changes.

Our Business Service Centre is available to help on 0508 776 463 (0508 RSM INFO) or email info@rsm.govt.nz if required.

The Radio operator Certificate and Callsign Rules Public Information Brochure (PIB 46) specifies the rules that Approved Radio Examiners (ARXs) must follow for the issuing of radio operator certificates and callsigns. The Ministry has recently revised PIB 46 and issue 14 is now available for download on our website.

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A Memorandum of Understanding has been signed between The World Meteorological Organization (WMO) and the International Mobile Satellite Organization (IMSO) to strengthen their cooperation in improving safety at sea, including collaboration on the use of satellite telecommunication services.

Read the full news release.

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Aging television signal amplifiers are becoming a concern for sources of radio spectrum pollution as highlighted by a recent case of interference to aeronautical channels.

Reports of aeronautical interference experienced by national and international flights led to the discovery of an old analogue television signal distribution amplifier radiating on aircraft frequencies.  The amplifier had been installed to boost weak television signals.  The owner subsequently installed a satellite television receiver and had forgotten to turn the unused analogue television amplifier off.  The aging amplifier had become unstable, resulting in spurious signals being radiated on aeronautical frequencies.

As the country is migrating to digital television services there is a danger of old television signal amplifiers being left turned on and then forgotten.  These amplifiers can be installed as distribution amplifiers behind a television receiver or above the ceiling, or masthead amplifiers fixed directly onto the television antenna. 

It is good practice to remove all of an old television antenna system at the time it is being replaced.  If you are unsure whether your old aerial system includes an amplifier or not, have your local aerial installer give you advice. 

For more information on reception problems see our website.

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