It's a new world in Special Collections & University Archives at University of California Riverside (UCR). In May 2017 the UCR Library implemented the Aeon Credit Card Gateway to provide researchers with the ability to charge reproductions to a PayPal account, using credit card, debit card, or PayPal credit.

According to Robin M. Katz, Outreach & Public Services Librarian, the library has been advocating for local policy to support this capability for years. "Our collections are accessed online by an international community of researchers," Robin said. "It is very cumbersome for them to send checks for their reproductions, which was the only way we could accept payment previously. UCR is currently implementing a "no cash" policy, so we no longer accept checks and researchers can request their reproductions and pay for them online. We couldn't be happier with the way the Aeon Credit Card Gateway works."

Library staff worked closely with the campus IT team to configure PayPal and with Katie Gillespie at Atlas Systems, who configured the Aeon database and webpages to ensure the Gateway would work correctly.

In an email to Special Collections staff, Robin described the ways the ability to accept credit card payments will benefit the library and its patrons.

"And now, finally, our patrons can easily pay for scans online in their Special Collections Request System account! This will benefit everyone - it will greatly speed up the process for all patrons now that we don't have to wait for mail to arrive, it will be a huge relief to our international researchers who had to pay ridiculous fees and go through hoops with their banks in order to send us checks, and it will stop confusing our (usually younger) patrons with newer accounts since many banks do not automatically issue checkbooks anymore. We know that many patrons decided not to place orders due to the old check requirement. So, we are entering the 21 ^st century!"

You can read more about the UCR implementation at https://library.ucr.edu/about/news/pay-online-for-special-collections-reproductions . For more information about implementing the Aeon Credit Card Gateway in your institution, please contact kgillespie@atlas-sys.com.

We're headed to Portland and hope we'll see many of you there. First on our schedule will be the ArchivesSpace Member Forum at Portland State University on Tuesday July 25th. As an ArchivesSpace Registered Service Provider we welcome the opportunity to talk with you about your ArchivesSpace implementation.

We'll be on the SAA Conference exhibit floor in Booth #604. Please come by to talk with us about Aeon, ArchivesSpace, and our newest service, Web Visibility Services ,delivered in partnership with the Library.Link Network from Zepheira. We'd also love to hear about any Aeon projects you're working on, or any that you think Aeon Concierge could help with.

Our Zepheira partners will be with us in the booth and presenting with us in the Mini-Theater on Friday, July 28 at 1:30pm. Please join us for Linked Data for Special Collections and Archives-in Real Life! We also hope you'll join us for our Aeon Users Group meeting where we'll provide an overview of Web Visibility Services . Powered by the Library.Link Network, Web Visibility Services can take your institution's content, transform it into Linked Data, and publish it to the Web where it can be found by researchers locally or around the world.

Aeon Users Group and Web Visibility Services Presentation

Doubletree Portland
Friday, July 28. 5:00-7:00pm

Please RSVP

We know SAA is always a busy conference for you, but we hope to see you at our Booth #604 and at one of our events. See you in Portland!

The Atlas Systems fiscal year ended June 30th, 2017. It was an exciting year for us, as we continue to grow our international Aeon presence, including our first Aeon implementation in Australia. More than 60 institutions now use Aeon.

New Aeon Customers FY2016-2017

Brown University (John Hay Library), RI
Folger Shakespeare Library, Washington DC
Georgetown University, Washington DC
Hoover Institution Library & Archives, CA
New York University, NY
University of California, Davis, CA
University of Melbourne, AU
University of North Texas, TX
University of Texas at Austin, Dolph Briscoe Center for American History, TX

We are also pleased to welcome our first ArchivesSpace hosted customers. As an ArchivesSpace Registered Service Provider we are assisting with a variety of services, including server hosting and data migration from Archivists Toolkit and other systems. You'll also find a variety of training videos in the Video Training Library to provide step-by-step details on using the ArchivesSpace software. The videos present a simple concise program to allow a new user to get up and running on the ArchivesSpace software quickly. In addition, the videos are backed up by a growing library of support documentation. You can learn more about our ArchivesSpace services at https://www.atlas-sys.com/archivesspace-1/ .

We're pleased with our ArchivesSpace partnership and look forward to serving more ArchivesSpace users in the upcoming year.

New ArchivesSpace Customers FY2016-2017

Bryd Hoffman Water Mill Foundation, NY
Millersville University, PA
Northern Kentucky University, KY
Northwestern University, IL
University of California, Santa Barbara, CA

Our first hands-on, online class filled up so quickly that we're already planning another one for the fall. To be notified of the dates and placed on the waiting list for this free class, please email Anne Marie Lyons at amlyons@atlas-sys.com.

Course Description
Have you been thinking about using ArchivesSpace? Are you wondering about how your institution's finding aids and archival data would look in ArchivesSpace? During the formal hands-on workshop, you will learn how to create accession and resource (finding aid) records in ArchivesSpace. Outside of the formal online workshop hours, attendees will be able to practice on an ArchivesSpace server for several days following the workshop. There will be some examples to practice with during the workshop, but you can also practice with your own finding aids. As an added bonus, attendees will also receive a free month of access to the Atlas Systems Video Training Library of ArchivesSpace videos. This course is limited to 20 participants.

Atlas Systems, Inc. is an ArchivesSpace Registered Service Provider.

The Aeon database contains a wealth of information about your reading room and photoduplication activity that can be used to identify potential new services, improve existing services, or assess impact. Much of this data is available through the Web reports included with Aeon. All Aeon customers may access their own data to create custom reports using Microsoft Excel or other reporting tool as needed. One of the many benefits enjoyed by Aeon Concierge customers is the ability to request custom report creation or assistance from Atlas staff.

Recently, an Aeon Concierge customer at a Midwestern university began working toward implementing the Aeon Credit Card Gateway using PayPal for photoduplication orders. Library staff needed some information to support their planning and decision-making processes for the project including:

• Number of orders by time period (month or year)
• Average charge
• Range of amounts charged

Our data and reports specialist Kevin Ford was able to accommodate this request to create on-demand reports for the library staff to run from the Aeon reports menu. The library can now access the data anytime for the specific time period under review, export to Excel for further manipulation in pivot tables, re-use as needed for project implementation.

If you would like more information about Aeon Reporting, please visit https://prometheus.atlas-sys.com/display/aeon/Reports+and+Statistics .

If you would like to participate in the Atlas Community Center Special Collections & Archives Reporting & Analytics discussion, please join us at https://support.atlas-sys.com/hc/en-us/community/topics/115000376927-Reporting-Data-Analytics-Special-Collections-Archives-

For more information about Atlas' Aeon Concierge Services, see https://www.atlas-sys.com/concierge/