Our September Enews includes all the latest headlines from Great Places, with useful updates, information, events and opportunities. Have your say on energy efficiency works What would be important to you if you were having energy efficiency works carried out in your home? Fill out our short survey to be in with the chance of winning one of five £100 Love to Shop vouchers. Tenant Satisfaction Measures (TSM) Customers told us that they want us to be more transparent with how we are performing. Our Quarter 1 TSM performance results are now live. Take a look at our current performance as a result of 434 customer surveys. We will also be carrying out further surveys with customers throughout September - commencing week beginning 4th September. Look out for a contact from TLF on our behalf. Grounds Maintenance As we move towards autumn, our Grounds Maintenance team is busy working on a range of tasks including ongoing grass and shrub maintenance. We appreciate that not all our customers receive Ground maintenance services, but for those that do, you can take a look at the full work schedule on our website. Amber Heat-Health Alert The UK Health Security Agency has issued an Amber Heat-Health Alert. This is in place until Sunday, 10th September. Find out how you can stay safe in warm weather and support your friends and family. Consumer standards consultation The Regulator of Social Housing is seeking views on our revised regulatory consumer standards. The consultation is around proposals on standards registered providers must meet so tenants live in safe, quality homes, have choice and protection, and can hold landlords to account. Have your say today and help shape how we deliver services. Digital Readers Community Our Digital Readers Community has now launched and completed their first task of reviewing our new 'Guide to managing moisture in your home'. We are now analysing their feedback and will make amends as a result. Join our Digital Readers Community today to get involved in reviewing our customer communications. Minimising waste and maximising support with Food Works Our Greater Together Foundation funding has supported the Sheffield-based organisation to upcycle food for the local community. Find out more about this fantastic project. Got a question? Ask Chatabot Did you know that the quickest way to get in touch with us is Chatabot, our digital assistant? Look to the bottom right of our website and click on the Ask Chatabot tab to start your chat. We're waiting to hear from you. |