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Bp Premier Indigo reaches final stages of testing

For Australian users of Bp Premier

Not long to go now!

The Indigo release of Bp Premier is in its final stages of testing with a group of Release Candidates currently putting it through its paces.

Free online Bp Masterclasses will run from Monday 21st to Thursday 24th May, then Tuesday 29th to Thursday 31st of May, and will take users through improved features to the Software, both across the Clinical and Management modules, including exciting changes to the Reminder screen.

Other major enhancements include the Subpoena Patient Export tool, My Health Record, Patient record import and export, confidential material, Tyro Bulk billing, Improved Medicare workflows, Improved support for Multi-location sites and much more. Expect a wide release shortly!

For more information on how to register for Bp’s FREE online Bp Premier - Indigo Matsterclass, visit our website or email an enquiry to our training team.


Update on Bp VIP.net Ruby release

For Australian and New Zealand users of Bp VIP.net

The latest release for Bp VIP.net users titled Ruby isn’t far away and will be moving into Beta testing with selected practices in the next two weeks.

The Ruby release focuses on a vast number of improvements to the financial and billing system.

The financial and billing updates also contain several performance improvements to the platform including bug fixes and future enhancement to the Bp VIP.net Software for specialists. 

The Bp VIP.net team are already working on a further release that will focus on providing new regulatory and compliance updates for the new financial year to Bp VIP.net customers.

Watch this space for Bp VIP.net users in Australia and New Zealand!

You can contact our Bp Vip.net team on 1300 40 1111 in Australia and 0800 40 1111 in New Zealand and select option 2 for Specialist products or email support.spau@bpsoftware.net (AUS) or support.spnz@bpsoftware.net (NZ).

Bp Allied patch approved and set to launch

For Australian and New Zealand users of Bp Allied

The Bp Allied patch has completed testing and will be ready for public release in the coming weeks.

The main features of the patch for Bp Allied users include:
• The Medicare Claim Report & resubmission functionality
• The default date format from Options is now used in SMS and Email Templates
• Bug fixes

For more information about Bp’s Allied Health product please contact our team today on 1300 40 1111 in Australia and 0800 40 1111 in New Zealand and select option 3 for Allied Health products or send an email enquiry to alliedsupport@bpsoftware.net


Is your Bp Allied Software Assurance up to date?

For Australian and New Zealand users of Bp Allied

If you’re a Bp Allied customer, it’s time to check your Software Assurance.

Here are just some of the benefits of renewing your Bp Allied Software Assurance:
• You will be able to upgrade to Version 5 of Bp Allied, which has many excellent features that can help your Practice: Medicare Online, DVA Claiming, Tyro EFTPOS, New Permissions - Role based user permissions allow tailored access.
• Coming soon – Version 6 which has even more features, including Tyro Healthpoint (Private Health Claiming) and Xero Integration.
• You will have free access to all email, phone and remote support
So we can understand your needs, Team Bp has developed a short survey.  We'd appreciate if you could fill it out – and there’s no time like the present!

All Bp Allied customers will be contacted soon – we look forward to talking to you.

Best Practice Health Check #2

Congratulations to Dr Bruce W from Brisbane. You have won the $50 Gift Card! 

Huge thanks to everyone who took part in our first Best Practice Health Check survey – we really appreciate your input and feedback.

Be sure to enter the second survey in our Best Practice Health Check. This time it’s based around our products and I.T. topics, including your thoughts on Cloud. Make sure you have your say – and go in the draw to win the $50 Gift Card! Fill out the survey here.

Bp Forum Focus

As many of you know, our Bp Forum is an active online community of Best Practice users who openly share tips, ideas and suggestions, and ask escalated support or operability queries.  We invite you to visit our Bp Forum and share the knowledge with Best Practice power, beginner and intermediate users.

It’s been a huge job migrating thousands of Forum posts to the new website, but we are getting there.

This is the first of a regular series on using the new Bp Forum (a suggestion from one of our regular users!).

When you’re looking for a post in a topic – the order is from the original question or comment, then in chronological order, down to the most recent comment.

So how do you find who said what when? Take a huge topic like Missed Diagnosis – with 3,688 posts. The easiest way to find the most recent post is to look at the page boxes at the top right-hand side of the topic.

On that one you’ll see 148 is the final page. Click on that box and it will take you to the most recent page.

Bp VIP.net Clinically Focused

For Australian and New Zealand users of Bp VIP.net

Graphically track any measurement over time with Bp Vip.net

The Medical Desktop in Bp VIP.net allows you to graphically track any numeric data entered over time. Interventions like surgery, medication regimes, diet change etc, designed to affect the measurement, can also be shown in the graph.

In our example during the visit on 13/02/17 the physician has entered a value of 21.2 mm/L for “Measurement X” and performed intervention2 on the Assessment Page.

The graph produced by BpVIP.net shows Measurement X graphed over time showing the intervention when Measurement X reached 21.2 and its subsequent drop in value due to the intervention.

Examples of values that could be tracked over time include: BMI, weight, waist circumference, visual acuities, intraocular pressure, blood pressure, HbA1c, respiratory rate, abduction angle… any numeric value you can think of.


Stay connected with your patients

For Australian users of Bp Premier

Did you know that Bp Premier gives you the option to send SMS reminders from your appointment book? 

This can reduce the number of “no show” appointments, integrates seamlessly into the Bp Premier Management Appointment Module and simplifies communication with your patients – saving time for your staff and improving your patients’ experience.

With Indigo SP1 coming soon, this will feature a Clinical Awareness Module, where SMS can be used to recall a patient, advise “results are ready” and record all contact attempts more efficiently.

So get set with Best Practice SMS now and take immediate advantage of streamlining appointments and your team will then be set-up for the exciting new enhancements soon to be released.

If you’d like to know more, email us on sales@bpsoftware.net and we’ll send you some more details on how Bp SMS can save your Practice time and money.


Bp Connect + Evolve hailed a success

Two of our Bp Connect + Evolve Roadshows were held this week – the first one in Brisbane on Tuesday and the second in Sydney on Thursday, with the sold out Melbourne session is being held next week.  There are plans to do more Roadshows in other capital cities in the future. 

Bp’s Chief Operating Officer Craig Hodges, who attended the first workshop in Brisbane on 1st May, says they have been very successful. 

“Connect + Evolve (C+E) has been a great way to connect with our Best Practice users and gather their input in the evolution of our products. They have featured an exciting design-led user think tank and software innovation roadshow, where our product experts have engaged face-to-face with real users of Bp software products to gauge their thoughts, opinions, feedback good and bad, and ideas for our products in their life. It really has been a fantastic opportunity for users to help guide the future direction of our software products,”

“We've publicly invited healthcare industry experts knowledgeable in using Best Practice products - including Practice Managers, General Practitioners, Nurses, Specialists and Allied Health professionals.  Though we've launched the roadshow event in some capital cities in Australia, it's our hope that we'll embed C+E into our product design and development culture, and of course take the concept to other Australian capital cities and our New Zealand market in the future.”  Mr Hodges said

Thanks Dr Gason!

We received this lovely “thank you” recently from Dr Bill Gason. Thanks for your support over the years Dr Gason. We wish you all the best for a long and happy retirement.

I wish to thank you for your most friendly, helpful and professional service, at all times since my commencing approximately eight years ago.

I commenced many years ago with the commencement of Hi-Soft and have been with several other software companies. I am not IT literate and use a tech to perform the software aspects outside my range but Best Practice and your most helpful support saved me financially and time wise. I could concentrate on being a doctor!
Thank you and your staff.

Kind regards
Bill Gason

Support News

Get to know your Knowledgebase

For users of all Best Practice Software

Best Practice Software is regularly updating our Knowledge Base with articles that assist in the use of all our products – Bp Premier, Bp VIP.net and Bp Allied.

If you’re a Bp Premier or Bp Allied user you’re able to access our Knowledge Base directly from the software. In Bp Premier click on the Help menu and select Online. In Bp Allied click Help then Help.
Bp VIP.net users can access the Knowledgebase direct from our website.

Whichever way you access it, the Knowledge Base is often a great first place to check for information that may assist you with:
• Installing
• Configuring and
• Using the software

Be prepared for Security Risks

We’re sure we don’t need to remind you that it is always best to prepare for the worst.  Network security is always a major concern for any business. Protection like firewalls, security policies and backups are often deployed within a business to help prevent this risk.
In the event that you require assistance from Best Practice Support to help get your practice back up and running in a disaster recovery situation, we recommend you have a current Bp Backup.
Information on the Bp Backup process can be found on the Bp Software Knowledge Base.