20 September 2021

Disability Gateway assisting people with disability to book COVID-19 vaccines​

People with disability who need assistance booking a COVID-19 vaccine or need free, fact-checked information and advice about COVID-19 can contact the Disability Gateway.

Disability Gateway – Assisting with COVID-19 vaccination bookings

Getting vaccinated can help protect your health, and the health of those around you.

All NDIS participants aged 12 years and over are eligible for the COVID-19 vaccine.

If you need assistance booking a COVID-19 vaccine or need free, fact-checked information and advice about COVID-19 - go to the Disability Gateway website or call 1800 643 787. The Disability Gateway phone line is available Monday to Friday, 8am to 8pm AEDT.

People who need information in a language other than English can call the Translating and Interpreting Service on 131 450, and ask to be connected to the Disability Gateway.

People who are deaf or have a hearing or speech impairment can call the National Relay Service on 1800 555 677 and ask to be connected to the Disability Gateway.

Don’t delay, book your vaccination today!

The Disability Gateway provides a single point of contact for people with disability across Australia, and is free and available for people with disability of all ages. The Disability Gateway can help families, carers and support workers, too.

Other vaccination pathways

You can also book a COVID-19 vaccine appointment by:

• using the COVID-19 Vaccine Clinic Finder on the Department of Health website
• contacting the National Coronavirus and COVID-19 Vaccination Helpline on 1800 020 080
• finding your nearest participating pharmacy offering COVID-19 vaccinations
• talking to your NDIS provider
• talking to your GP.

Disability Gateway Stakeholder kit

A Disability Gateway stakeholder kit is available to help communicate the benefits of the Disability Gateway and encourage people with disability and their families and carers to visit the site and provide their feedback.

Department of Health COVID-19 vaccine information and resources

Visit the Department of Health website for information about COVID-19 vaccination, including Easy Read and Auslan resources.

NDIS Commission COVID-19 vaccine information and resources

The COVID-19 vaccine information webpage on our website contains links to updates about COVID-19 vaccines and resources for people with disability.

Contact us

Call: 1800 035 544 (free call from landlines). Our contact centre is open 9.00am to 5.00pm (9.00am to 4.30pm in the NT), Monday to Friday, excluding public holidays.
Email: contactcentre@ndiscommission.gov.au
Website: www.ndiscommission.gov.au