No images? Click here 13 July 2020 Coronavirus (COVID-19)Reminder of COVID-19 reporting obligations This alert is a reminder to notify the NDIS Quality and Safeguards Commission (NDIS Commission) about certain changes and events, and the guidance available to help you minimise the risk of COVID-19 transmission. Key points
Notifying the NDIS Commission of changes On 24 March 2020, the NDIS Quality and Safeguards Commissioner wrote to all registered providers to remind you that it is a condition of registration with the NDIS Commission that you notify us of changes or events that adversely affect your ability to deliver supports and services to NDIS participants. This information is vital to ensure we understand what is happening across the country and can continue to respond and support providers where possible. With the current lockdowns and border restrictions in some states and territories, you must continue to notify us of any event that significantly affects your ability to comply with any of your conditions of registration. If the event is related to COVID-19, use the Notification of event – COVID-19 (registered provider) form. Examples of events you should notify us about may include:
If the event is not related to COVID-19, you should use the NDIS Commission Portal to notify us. Visit our website for examples of events not related to COVID-19 that you should notify us about. We may follow up with you by phone or email for more detail around impacts of service changes to your participants and workers. Recommencing services to NDIS participants Some states and territories are easing restrictions put in place during the COVID-19 pandemic. Please note you do not need to submit a notification form to advise us when you recommence services in line with the lifting of state and territory health directions. Minimising the risk of transmission With the ongoing risk of COVID-19 outbreaks, it is vital that you and your workers continue to be vigilant about maintaining sound infection prevention and control practices to minimise the risk of infection and transmission. We have developed resources, including a fact sheet on outbreak preparedness, prevention and management factsheet and the COVID-19 information pack for NDIS providers and workers, which contain guidance on how you can continue to support NDIS participants while keeping them and your workers safe. Stay updated with current COVID-19 information For the latest health advice and arrangements in your location, visit your state or territory government’s COVID-19 information webpage:
You can also visit the COVID-19 Restriction Checker, an Australian Government initiative that sets out the current restrictions on gatherings, activities and businesses in each state and territory. Further information, alerts and resources The Coronavirus (COVID-19) information webpage on the NDIS Commission website contains links to updates, training, alerts and other resources. We also have a COVID-19 webpage containing information for people with disability, and a webpage of frequently asked questions about COVID-19 for all stakeholders. Contact Us
Links to previous COVID-19 provider alerts
General Enquiries1800 035 544 (free call from landlines) Our contact centre is open 9am to 4.30pm in the NT To provide feedback, contact the NDIS Commission by emailing |