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New bin service starts next week - banner
Hi there,
Welcome to your first 'Let's get sorted' eNews.

Thank you for subscribing. These updates will help you to get the most out of our new four-bin kerbside collection service.


Read on to find out more about our new food organics garden organics (FOGO) and glass-only bins.

New four bin kerbside collection service starts 3 February

If you receive Council's kerbside collection service, your new bin service starts next week.


Your collection day may have changed so please check the letter you received in the mail with your new 2020 calendar, or search your address online.


Don’t forget to stick your calendar and new Let’s get sorted guide on your fridge so you can keep on track with sorting your waste in 2020! It’s also available to download from our website, or you’d like another copy, you can pick one up at any of our customer service centres.


Sort your waste and help us reduce the amount of rubbish that ends up in landfill and produces harmful greenhouse gases.

What's the go with FOGO?

If you are part of the first stage of the FOGO rollout, your caddy and a year's worth of liners have been delivered to your property.


The new FOGO service will allow you to place all food waste, including meat and bones, into your FOGO bin. It will be collected weekly and your general waste/rubbish bin (red lid) will be collected fortnightly.


It is estimated that over the next year alone, more than 2 million kilos of food waste will be diverted from landfill.


If you haven't received your caddy/liners, please call us on 5422 0333.

Find out more →
Delivery of glass-only bins

Glass-only bin deliveries will be completed by the end of February. 


Once you receive your bin, please start using it straight away. Collection will be every four weeks as marked on your collection calendar.


If you haven't received your bin, please continue to keep glass out of your recycling bin and use the temporary public place glass-only bins. These will be removed by the end of March once all glass-bins have been delivered. 


All glass collected is being processed and reused in construction materials.



Find out more →
Do you have a disability or medical condition?

You may be eligible to upgrade to a larger general waste bin at no extra cost if you:

  • have a disability or medical condition
  • are caring for a person with a disability or medical condition
  • are a landlord and have a tenant living at your property who meets any of the above criteria.

To apply, you will need a letter from your doctor advising that treatment of a specific condition involves generation of significant additional waste for the household.

Upgrade your bin →

If you've got any questions about the new four-bin service, there's lot of useful information on our website that we're regularly adding to.