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Bp Allied News

For Australian users of Bp Allied

Lots of great news for our allied health customers of Bp Allied.

Our latest release (Version 5, Service Pack 2) delivers Argus secure messaging, which allows you to exchange a wide range of information – from referrals and case notes to pathology requests and images. Find our more here.

And even more great news on the way with Version 6 about to go into Beta Testing.You’ll enjoy some great new features:
• New and improved private health claiming through our partnership with Tyro Healthpoint
• Financial enhancements, including the latest Medicare and DVA claiming
• Integration with popular financial software Xero
• New messaging functionality with our very own Bp SMS

Get in contact with us here to find out about our special offer!

Indigo is Go!

For Australian users of Bp Premier

Following the success of our Indigo release, Team Bp is finalising some important enhancements in Revision 1:
• The childhood immunisation schedule, including changes for infants aged 6 months, 12 months and 18 months. 
• Additional MRI regions for imaging requests
• Improvements to our HealthLink Smart forms
• Security enhancements

Please note: Revision 1 will require the installation of our August Data Update prior to installation due to the inclusion of new immunisation drugs.  Look out for the Elevate notification. And don’t forget to also check up on our System Requirements as some older Microsoft products start to become impractical to support

Bp VIP.net Ruby on the way

For Australian and New Zealand users of Bp VIP.net

Our Ruby release of Bp VIP.net will soon be available, with lots of enhancements including:
• Improved invoice numbering and redirection visibility
• Improved Financial Summary
• Redirection overpayments
• Aged Debtors Declines only report
• Link an invoice to an operation
• Emergency access to confidential medical notes
• Next Recall appointment
• Internal email logging
• Independent VA formats

If you’d like to get an early look at our latest software AND test our newest work in the wild we’d love you to become a Bp VIP.net beta tester

In exchange for supporting our efforts to maximise the quality of our products, each beta tester customer will receive one free Bp VIP.net license for your practice. If you would like to participate register here can register here. But hurry as places are limited.

VIP Gold Update

For New Zealand users of VIP Gold

A new version of VIP Gold, Version 9.18, has now been released for our Allied Health professionals in New Zealand.

There’s some exciting new enhancements, including:
• ACC changes for physiotherapy including the 11 point Global Rate of Change Scale. 
• Several improvements to the handling of ACC Splint charging under the Hand Therapy contract with amounts now display on Invoice screen and Toolbar
• ACC32 Referral indicator added to ACC claim
• Aligning ASR QED definition with NES, with updates sent every hour, to reduce enrolment issues
• NES functionality updated to enable use for sites with multiple organisation IDs
• Eclair lab e-ordering encryption now available

For VIP Gold’s GP customers, we will soon be releasing some exciting changes to NES and QED (qualifying encounter date) for improved enrolment accuracy.

ACC EMG URL Expiry Reminder

For New Zealand users of VIP Gold

On 31st July 2018 the New Zealand Accident Compensation Corporation expired their EMG URL accessing the ACC45 java applet.

A redirection has been in place since 2013, and VIP Gold was updated to reflect the new URL some time ago.

Please ensure that the URL set in your software hasn’t been accidentally changed and matches this URL: https://health.myacc.co.nz/portal/secure/ebusiness/claimlodgement

Bp Group Training is Heading North!

For Australian users of Bp Premier


The Bp Learning team are off to tropical Far North Queensland to complete group training on the 18th, 19th and 20th September in Cairns.

With enhanced content and our training kit recently upgraded to our most recently released version of Bp Premier, Indigo, there’s sure to be plenty of new things to learn to improve efficiencies within you practice.

We have four courses to choose from;
• Clinical Essentials – Aimed at Doctors, Nurses and Practice Managers who are new to Bp or need a refresher. It covers all things patient demographic, My Health Record, Clinical Coding, Care Plans, chronic disease management and much more.
• Management Essentials – Aimed at new Receptionists, new Practice Managers or job seekers looking to upskill. It covers demographics and patient management, appointment book workflows, Medicare processing and much more.
• Management Advanced -  Aimed at existing users of Bp Premier, this course covers more advanced topics like configuration, patient merging, Bp utilities and back ups, to name a few.
• Financial Management – Aimed at new and existing Practice Managers or Finance staff, this course covers things like adjustments and deposits, choosing the right report, complex accounts and bulk payments and how do to cancellations and refunds.

For those not in the Far North, we have three group training sessions left for the year!
• Brisbane: 21st, 22nd and 23rd August
• Melbourne: 23rd, 24th and 25th October
• Sydney: 13th, 14th and 15th November

If you’re keen for a Bp Premier brush up or want to know how to improve efficiencies in your Practice, this is your opportunity. For further information on exactly what the courses cover, and to register for a spot, please visit our webbsite . Places are limited so get in quick to avoid missing out!


Have you joined the Bp Allied and Bp VIP.net Forums?

Our Bp Forum is the ideal way to keep informed and interact with fellow Best Practice Software users 24/7.

In fact, we have 5,641 members, 6,503 threads and a massive 63,581 posts.

While Bp Premier customers have been using the Forum for years, we have recently developed two new Forums – one for Bp Allied and one for Bp VIP.net

We invite all users to join the Bp Forum and to share views, news and information – not only for your particular product, but we’d also love to hear your views in our “wider” forums:
Inside Healthcare - If it’s out of Bp, but in your practice and of interest to all medical and healthcare practitioners and practice staff, it’s in here.
World Views - join the conversation on today's world news, sport, weather or current affairs.

It’s quick and easy to register here.

Of course, if you ever have urgent support questions, our Support Team will be here to help. Call us on 1300 40 1111 in Australia and 0800 40 1111 in New Zealand.

Team Bp at Lifestyle Medicine Conference

Look out for Team Bp members Amie and Suzi, who will be at the Lifestyle Medicine Conference, to be held at the Sofitel Brisbane from 17th to 19th August.

This unique international scientific, medical and public health conference is specially designed to meet the education and professional development needs of clinicians, health policy professionals, scientists and researchers.

Amie and Suzi will be showcasing Best Practice Software’s suite of products – Bp Premier, Bp Allied and Bp VIP.net.

If you’re going along please make sure you call in and say “hi” and have the chance to win a Google Home “mini”.

My Health Record in action

Practice Manager Marina Fulcher’s practice is using My Health Record. She says that using digital tools allows the practice to deliver improved healthcare and patient outcomes.

Similarly, Dr Charlotte Hespe, says My Health Record is emerging as a fabulous tool to assist GPs in ensuring patients have safer, more appropriate healthcare when navigating across the silos of the healthcare system.

Dr Caroline Yates believes My Health Record will be an essential tool allowing information – which currently may take days, weeks or even months to be disseminated to the relevant care providers – to be available at the point of care when it is needed.

My Health Record will help improve health outcomes for Australians such as Zoe. A recent injury stopped Zoe from participating in surf life saving and other sports that she enjoys. When she had surgery on her hip, she discovered she could use My Health Record to keep tests, scans and health information at her fingertips. Zoe's My Health Record story  is an example of My Health Record in action.

Maximise your Practice Management Software My Health Record capacity

In the past year significant additions have been made to My Health Record, including a medicines view and capacity to include pathology and diagnostic imaging reports.  As more people use My Health Record and information in the system grows, it will help support your clinical decision-making. However, if your clinical information system is not using the latest version of software you may not be able to access these functions.

Upgrade to the latest version of your Practice Management Software to access your patients My Health Record full capabilities. Find our more here.

Cancer Support by Team Bp

While our Bundaberg and Brisbane teams are enthusiastically fundraising as part of the Bundaberg Relay for Life on 11th and 12th August, Team Bp in Hamilton New Zealand have been busy fundraising for the Cancer Society of New Zealand.

Through a series of fundraisers, including morning teas, bake sales and raffles (with many of the prizes donated by team members) $530 was raised. Main organiser of the initiatives was Bev Poultney, Finance Officer in Bp’s Hamilton Business Centre.

Catriona Findlay, Fundraising Manager of the Waikato/Bay of Plenty Division Cancer Society of New Zealand Inc. said it was an impressive fundraising effort. “Thanks to Bev and the team at Best Practice Software in Hamilton, we can be in the community ensuring no one has to face cancer alone” said Catriona.  “All funds raised will go towards providing practical and emotional support for people with cancer and helping Kiwis to reduce their risk of cancer through education, advocacy and research”.

Well done to all Team Bp members in Hamilton for your commitment to helping this very important cause.

Help Build the Bundaberg Rural Student Scholarship Endowment & Ensure Local Medical Excellence

The University of Queensland (UQ) Faculty of Medicine has launched a fundraising effort to build a scholarship endowment fund for the Rural Clinical School, Bundaberg.

The scholarship fund will ultimately help improve access to health care for rural and remote residents by increasing the number of practitioners in our area. By ensuring that medical students who come to Bundaberg have a positive experience and are well supported while undertaking their medical training in our community, there is higher likelihood of those students choosing to stay here in Bundaberg providing the care our community deserves and needs.

The UQ Rural Medical School needs your help to build the student scholarship endowment for medical students living and learning in the Bundaberg region. Your tax-deductable donation will help fund travel, tuition, and accommodation for deserving students interested in rural and remote medicine.

For more information about the scholarship or how to support the fundraising effort, please contact Ms Lee Williams, UQ Advancement Manager, on +61 7 3365 5063 or on email lee.williams@uq.edu.au

From the Support Desk

Keep safe from foreign cyber actors

Foreign cyber actors may have compromised hundreds of thousands of home and office routers and other networked devices worldwide 

A report from US-Cert has published a notification identifying a potential attack affecting Home and Small Business Routers.
“The actors used VPNFilter malware to target small office/home office (SOHO) routers. VPNFilter malware uses modular functionality to collect intelligence, exploit local area network (LAN) devices, and block actor-configurable network traffic.”
Click the link here to find out more.

What you can do to help prevent this attack and others like it
"The Department of Homeland Security (DHS) and the Federal Bureau of Investigation (FBI) recommend that owners of SOHO routers power cycle (reboot) SOHO routers and networked devices to temporarily disrupt the malware.”

In addition:
• Ensure all of your devices have the latest security patches applied.
• Ensure devices are secured with strong passwords and encryption.
• If you are running Windows 7, 8 or 10 and have the Windows Automatic Updates enabled.
And as always:
• Be wary of unsolicited emails and do not open suspicious attachments.
• Ensure you have an Anti-virus software installed and it is up-to-date.
• Have an anti-virus program that can scan files before they are downloaded, block secret installations and look for malware that may already be on a computer.
• Note that Windows Vista has not been supported since April 11 2017.

To ensure you have the latest Microsoft security updates, Open Up your Computer Settings, go to Windows Security and Update and check that you are up to date.

Alternatively you can contact your IT provider to ensure you are running the latest patches/updates for your computer systems, software and devices.