15 October 2020

Coronavirus (COVID-19)

Chadstone, Kilmore and Shepparton outbreaks

The Victorian Department of Health and Human Services (DHHS) has issued updated information about possible COVID-19 exposure sites, what to do if you have visited them, and where to get tested.

Key points 

• The DHHS website contains information about the high-risk locations associated with the COVID-19 outbreaks in Chadstone, Kilmore and Shepparton.
• Please read and follow the advice on the website about what to do if you or your workers have visited any of these sites.
• If you have any symptoms of COVID-19, please get tested and isolate at home while awaiting your results.

Information on the outbreaks, testing sites and high-risk locations

Information about the Chadstone, Kilmore and Shepparton outbreaks is available on the DHHS website. This includes a list of possible exposure sites, what to do if you have visited any of these sites, and information about where to be tested.

If you, your staff or the people you support have any symptoms of COVID-19, you should get tested immediately and isolate at home while awaiting the results.

If a person you support has symptoms but is unable to visit a testing site, please email DRRG@dhhs.vic.gov.au to arrange in-reach testing.

The DHHS website also has a list of frequently asked questions and answers. If you have any further questions about the Shepparton outbreak, call the GV Health hotline between 8.00am and 8.00pm on 1800 313 070.

Further information, alerts and resources

The Coronavirus (COVID-19) information webpage on the NDIS Commission website contains links to updates, training, alerts and other resources.

We also have a COVID-19 webpage containing information for people with disability, and a webpage of frequently asked questions about COVID-19 for all stakeholders.

Contact Us

• Call: 1800 035 544 (free call from landlines). Our contact centre is open 9.00am to 4.30pm in the NT, 9.00am to 5.00pm in the ACT, NSW, QLD, SA, TAS and VIC Monday to Friday, excluding public holidays.
• Email: contactcentre@ndiscommission.gov.au
• Website: www.ndiscommission.gov.au

Links to previous COVID-19 provider alerts 

Visit the NDIS Commission website to see our previous COVID-19 provider alerts.