Dear Member,

A Christmas Message from the Chair

As the holiday season draws near, we want to take a moment to thank you for being part of the Thamesbank Credit Union family. This festive time of year is a chance to reflect on gratitude, hope, and peace - especially in 2024.

We are truly grateful for your trust and support throughout the year.

This year, we’ve focused on helping our members achieve their financial goals while giving back to the communities we proudly serve. Whether it’s through:

• Financial education
• Partnerships with local organizations
• Supporting initiatives like “Stop Loan Sharks,”
• Promoting financial inclusion
• Or simply being a listening ear when you needed us, we remain committed to making a positive difference in your life.

We understand that finances can sometimes feel overwhelming. That’s why our goal has always been to make managing your money simple, supportive, and personal. We’re here to help you save, plan, and achieve whatever you set your sights on.

One of the changes we introduced this year is the Sercle App - a convenient tool that allows you to check your balance, view mini-statements, and so much more, anytime, anywhere. If you haven’t already, you can download the app from the App Store or Google Play. It’s a great way to stay connected with your account 24/7!

As we look ahead to 2025, we’re excited about the opportunities to grow and support you even more. But for now, we hope you’ll take time to relax, celebrate, and enjoy the company of loved ones during the holidays.

From all of us at Thamesbank Credit Union and Credit Union Solutions, we wish you a Merry Christmas and a Happy New Year filled with joy, peace, and prosperity.

Warm wishes,

Mukesh Malhotra on behalf of the Thamesbank Credit Union Board

Chair Thamesbank Credit Union

Reminder: Christmas opening hours and application deadlines

The office will be closed from midday on Tuesday, 24 December 2024 and reopen on Thursday, 02 January 2025 at 8 am.

The deadline for share withdrawals, if not made through the members’ area, to ensure processing before Christmas is Thursday, 19 December 2024. For withdrawals online or via the App, the cut off is Tuesday, 24 December 2024 at 10 am.

The deadline application for loans is Thursday, 19 December 2024. We require the application and all supporting documents by the close of business on that day.

We will make every effort to process any late requests. However, we cannot guarantee immediate processing. Requests received after the deadline will be handled upon our return if unable to process immediately.

Share your Thamesbank story and earn £20

Has Thamesbank Credit Union made a difference in your life? Whether we’ve supported you during a challenging time or helped you achieve a financial goal, we’d love to hear your story.

We’re looking for five members to share their experiences in a short Zoom interview. Don’t worry - your name can stay private if you prefer.

As a thank-you for your time, we’ll deposit £20 into your Thamesbank Savings Account.

Email us at admin@thamesbank.org, and we’ll schedule interviews as responses come in.

Thank you for being part of the Thamesbank family - we can’t wait to hear from you!

Members noticeboard

Have you joined the Sercle App?

The Sercle App is a secure, user-friendly mobile app that connects members to Thamesbank Credit Union 24/7, offering real-time access to your account and the ability to stay connected with us whenever you need.

How to get the app:

Downloading the Sercle App is quick and easy! It’s available for free to both existing and prospective members.

Lottery - enter now

As a member of Thamesbank Credit Union, you have the chance to enter the lottery, run by our back-office provider, Credit Union Solutions (CUS).

Each entry is £1, and each member can have up to 10 chances per month.

For all the details, to enter the lottery and to see past winners, visit the Credit Union Solutions (CUS) website.

Share this newsletter

Please feel free to share this newsletter with your colleagues, friends and anyone else who may be interested in the content within it. 

With thanks from the Thamesbank editorial team.

Thamesbank Credit Union Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm Reference Number No. 416486).

Ethical and affordable finances  |  Helping you to save and borrow

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