5 September 2021

Coronavirus (COVID-19): Updated guidance for disability accommodation providers in Queensland

The Queensland Government has issued public health directions that affect all disability accommodation providers in Queensland.

Key points

• Visiting restrictions are now in place for shared disability accommodation services and aged care facilities in the Logan City local government area (LGA).
• People who live or work in the Logan City LGA are not permitted to visit a disability accommodation service or aged care facility anywhere in Queensland.
• All NDIS providers in Queensland should monitor local information on a regular basis for changes to local restrictions.

Directions and updated guidance for residential disability settings

There are visitor restrictions and PPE requirements in place for residential disability settings in the Logan City LGA. These directions restrict visitors from entering these services and requires the use of face masks for those permitted access to these services (excluding residents). 

There are also restriction in place for people who live or work in the Logan City LGA. They are not permitted to visit a disability accommodation service or aged care facility anywhere in Queensland.

We encourage you to read the full details on the Queensland Government website. 

As these restrictions will impact your visitor management policy, you should clearly communicate this temporary change with the NDIS participants you support and their support networks using their preferred form of communication. You should explore alternative ways for people with disability to connect with their support network, such as phone or video calls.

Monitor local information

All NDIS providers should monitor local information on the Queensland Government website on a regular basis for changes to local restrictions.

NDIS Commission COVID-19 information and resources

The Coronavirus (COVID-19) information webpage on the NDIS Commission website contains links to updates, training, alerts and other resources.

We also have a COVID-19 webpage containing information for people with disability, and a webpage of frequently asked questions about COVID-19 for all stakeholders.

Contact us

Call: 1800 035 544 (free call from landlines). Our contact centre is open 9.00am to 5.00pm (9.00am to 4.30pm in the NT), Monday to Friday, excluding public holidays.

Email: contactcentre@ndiscommission.gov.au

Website: www.ndiscommission.gov.au