26 October 2020

Coronavirus (COVID-19)

Guidance on managing behaviours of concern and using restrictive practices during COVID-19

We have developed a fact sheet to support you in preventing the escalation of behaviours of concern during COVID-19. 

Key points 

• The fact sheet was developed with advice from the Australian Government Department of Health.
• It explains how to prevent the escalation of behaviours of concern and the use of restrictive practices.
• It also contains guidance for providers on using psychotropic medications to manage behaviours of concern during COVID-19 isolation.

Fact sheet: Managing behaviours of concern and new or increased restrictive practices during COVID-19 isolation

We have developed a fact sheet with advice from the Australian Government Department of Health.

The fact sheet, ‘Coronavirus (COVID-19): Managing behaviours of concern and new or increased restrictive practices during COVID-19 isolation’, provides guidance on:

• preventing the escalation of behaviours of concern and the use of restrictive practices
• using psychotropic medications to manage behaviours of concern during COVID-19 isolation.

Further information, alerts and resources

The Coronavirus (COVID-19) information webpage on the NDIS Commission website contains links to updates, training, alerts and other resources.

We also have a COVID-19 webpage containing information for people with disability, and a webpage of frequently asked questions about COVID-19 for all stakeholders.

Contact Us

• Call: 1800 035 544 (free call from landlines). Our contact centre is open 9.00am to 4.30pm in the NT, 9.00am to 5.00pm in the ACT, NSW, QLD, SA, TAS and VIC Monday to Friday, excluding public holidays.
• Email: contactcentre@ndiscommission.gov.au
• Website: www.ndiscommission.gov.au

Links to previous COVID-19 provider alerts 

Visit the NDIS Commission website to see our previous COVID-19 provider alerts.