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Don’t hold the key to the golden handcuffs

With spring just around the corner and everyone thinking of having a sort out of their homes, now is the second time in the year there is a surge of interest in getting a new job, and some employers are bracing themselves for another round of staff deciding they have itchy feet and want to move.

Imagine the scenario. You have just scored yourself a big client and are looking to your team to provide the support you need to carry the business forward and make 2015 the best yet.

Your company is settling down after anyone who jumped ship in the New Year, and in your eyes, everyone is happy and focused on the job in hand. You have not heard any rumblings that anyone is wanting to leave. Until that afternoon when you have just got back in from lunch and are about to wade through the piles of emails that have accumulated in the past thirty minutes you were away from your desk, when one of your team approaches you, timidly and white-faced with envelope in-hand, and asks for a quiet word in the boardroom. Let’s face it, we all know what is going to happen, for inside the white envelope you know is the letter of resignation and the excuses are ready to flow on why they no longer want to work for the firm.

Imagine that perhaps this isn’t the one person that you had hoped would leave because their time-keeping isn’t the best or their attitude needs some work.

Think for a moment this is one of your best employees, and they have worked their socks off and quite frankly, you will be ‘gutted’ they want to leave. What do you do?

There are a few options. Read the letter, accept their decision and start the process of replacing them immediately. Or you can ask about the job they will be going to, what the salary is, and decide to up the offer and ask them to stay.

The statistics show that over 50 per cent of people who are at offer stage of a job have been tempted back to their original place of work by better pay and conditions. For the employee it is both tempting and flattering that you want them to stay, and maybe the nudge they needed to stay because it wasn’t that they didn’t like the job, they just needed that pay-rise and the validation they are valued member, and want to work hard to rise through the ranks.

However Debra Bullmore-Dunn, director at AF Selection has said while this is quite a common-place scenario, it is important that the employer thinks long and hard before offering the ‘golden handcuffs’ to an employee.

“What you need to think carefully about is how invaluable this employee is to you and your company. If you can afford it, and you don’t think anyone else could possibly do the job, then offer them a pay increase. You don’t want to be left with a bad taste in your mouth that this person doesn’t want to work for you. Because if they have gone to the trouble of sending their CV and going for an interview, the chances are they don’t want to work for you any more, and so think long and hard before you ask them to stay, ” she added.

Top tips for not offering golden handcuffs:

* Assess what is really right for you and the company. If it is just the payrise they are after, look to see if you want to keep them and can afford to keep them.

* Before walking into that boardroom, anticipate this may happen. But have a response in mind just in case, even if it is ‘please give me 24 hours to think about accepting your resignation’.

* Perhaps this could be a ‘blessing in disguise’. Fresh blood in the company may help it grow in a way you never thought would be possible.

* Make sure you can honour your promises if you do offer the payrise / extra training / company car. Because it will soon backfire if you can’t and don’t.

* Think about your other employees. If there are issues amongst staff, is  now maybe the time to do some digging, see if there are any fractures and even invite people in for an informal review, so you don’t have lots of people jumping ship once one person decides to leave.

*Don’t be the one holding the key to golden handcuffs, it may only be a short time before they’re wiggling to get out.

PR Steady and Design on the Up!

We have witnessed a paradigm shift in the recruitment practices of some of the mid-sized agencies across the North West and The Midlands with a 25 per cent increase in the number of roles registered at AE and SAE level.   We think agencies are beginning to see the light that it can take up to three months to source candidates at a more senior level and have decided to hire at a junior level and train instead.

Whilst PR still leads the field on the recruitment front for roles being registered with us; it has not been as frantic as the early part of 2014, however, the availability of skilled candidates remains a significant concern and businesses are already fiercely competing to secure top talent.   

We are still seeing credible candidates with solid agency based experience receiving more than one offer but not as frequently as we witnessed in the first half of 2014 – this is  most likely due to the availability of both permanent and temporary candidate supply deteriorating further.  The availability of experienced personnel to fill job vacancies, in particular, at account management level.  

On a positive note, it is nice to see an increase in the number of senior design roles registered with us since the start of 2015 and more heartening to witness creative roles that require conceptual print based creatives as opposed to purely digital.

With pay inflation still apparent, it still seems that employers are continuing to use a high salary as the main draw, but focusing on a more holistic approach to attracting candidates may be the key.  Softer benefits such as flexible hours, free parking, paid training and development can sometimes have a more positive effect on attracting talent.

Some agencies are seeing some roles at account management and director take up to three months to source experienced personnel.   We still see candidates rejected with credible in-house experience so may be it is time to consider non-agency based candidates?

AF Selection does work - and here’s the proof.

Clive Reeves MD at Clive Reeves PR.

Good recruitment is at the heart of any people based business and in a small team like ours getting the right people is particularly important. There's no place to hide someone who's inefficient, grumpy or who is perfectly pleasant but doesn't really have the skill set you originally hired them for.

I have a great team. Some of them hired from CVs sent directly, others through AF Selection. In the most recent round of recruitment I decided that I'd try social media to get the vacancy noticed. It had worked once, when I recruited a friend of a competitor. That was a fluke.

After being bombarded with some of the most ridiculous applicants you can imagine I picked up the emergency hotline to Debra at AF. In my early career (and hers) I'd trusted Debra to find me a job, so AF was the natural choice for me as an employer. As any creative type knows, the best briefs are ones created with a clear idea of what you want achieve, including all the relevant information. It's exactly the same with recruitment. I knew the skills my new recruit needed, I knew the sort of qualifications they'd need and because Debra knew me, it was easy to describe the environment they'd have to survive working for me.