6 August 2021

Dear Resident or Family Member,

RE: Updated Visitor Restrictions - Calvary Haydon Retirement Community

Effective last night, ACT Health has updated the advice for residential aged care sites based on the increase in community transmission.

What is new advice?

• Visitors are not permitted from NSW Local Government Areas (LGA) of Coffs Harbour City Council, Shoalhaven City Council, Wingecarribee Shire Council, Dubbo Regional Council, Mid-Western Regional Council, Armidale Regional Council, Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, Dungog, Singleton and Muswellbrook (in the past 14 days)
• Regional NSW LGAs of Orange City Council, Blayney Shire Council and Cabonne Shire Council are no longer considered areas of risk and visitors are permitted
• South Australia is no longer an area of risk, visitors are permitted.

From previous communication- Ongoing restrictions:

Visitors are not permitted to enter the home if they are from an identified area of geographical risk.

• Other areas of geographical risk (in addition to the above) are currently listed as:

1. All Greater Sydney LGAs, including Blue Mountains, Central Coast, Shellharbour and Wollongong - in the past 14 days
2. South East Queensland LGAs – in the past 14 days
3. State of Victoria (except greater Metro Melbourne) - in the past 14 days
4. All overseas countries (excluding New Zealand) - in the past 14 days

• All staff and visitors within the facility must wear a surgical mask. Masks will be supplied for visitors if required.
• Exceptions may apply for visitors of residents at end of life, or who may be experiencing distress, or where a care and support role is provided by a visitor. Please speak with the manager of your home to discuss arrangements.

Visitors must not enter a Calvary home if they:

1. have been to any close or casual contact locations or interstate places of high concern;
2. have COVID-19 symptoms including fever of 37.5°C or higher;
3. are a close contact of a person with confirmed COVID-19 and are within their self-isolation period;
4. live in a household with a person who is currently self-isolating; or
5. are waiting for a COVID-19 test result.

• Social/physical distancing of a single person per 2 square metres and 1.5 metres separation must be observed at all times.
• Screening questions and temperature checks for all visitors and staff will continue. If a visitor is found to have an elevated temperature of 37.5°C or greater, entry will not be permitted.
• Hand hygiene is important. Remember to please use the hand sanitiser stations at the entrance and throughout the facility regularly.

We appreciate your understanding that these restrictions are in place for the protection of residents, their loved ones, our staff and the broader community. If you are unable to visit at this time, we encourage you to contact the facility to arrange a WebEx video call with your loved one.

We will continue to monitor ACT Health advice and keep you informed of any developments. For the latest information on COVID-19 case locations, please visit the ACT Government website. https://www.covid19.act.gov.au/updates/covid-19-areas-of-concern

Please don’t hesitate to contact the Calvary Haydon Manager should you have any questions or would like to discuss the individual care needs of your loved one.

Thank you for your continued understanding and cooperation in this challenging time. By following the rules, you are helping us to keep everyone safe.

Sincerely,   

Martin Bowles | National CEO

Barb Reid | Regional CEO ACT