To ensure delivery of this e-mail please add to your address book or approved senders list.

Having trouble viewing this email? Please try the online version.

TeleSmart Communications: 2012 Hot List - What's In and What's Out
  January, 2012  

2012 Hotlist: What’s IN and What’s OUT in Inside Sales

Happy New Year! Welcome to our annual and popular list of What's OUT and What's IN for 2011. This list is loaded with style, sports, politics, entertainment, gossip — and, oh yeah, sales stuff.

And speaking of sales stuff... Inside Sales is occupying the hot job market, with teams bulking up faster than field sales. What trends will be important this year? Download our 12 in 2012 Smart Inside Sales Trends and find out.

What's Out and What's In
Traveling solo Traveling social
Hoarding Cleaning
Apps Naps
Sales managers who "carried a bag" Sales managers who carry an iPad
Ryan Gosling Michael Fassbender
Groupon Coupons
Euro Drachmas, lira, pesos
Geographically aligned territories Working remotely and managing multiple time zones
Instagram Gold-Edition Polaroid
Google+ Pinterest
Klout Clout
Metrics that measure talk time Metrics that measure social time
Words with Friends Scrabble (with neighbors)
Humans Japanese Robots
Books on Kindle Books on Mobile
Tolerant customers Customers that are Mad as Hell
Occupying public parks Occupying your office
Writing checks and balancing checkbooks Google wallet
Skyping from home Facetime
Houses Van Dwelling
Michael Phelps Missy Franklin
Off-site corporate retreats Yoga retreats
Tweeting privates Private tweets
Reagan Thatcher
Planking Hiding
iTunes Spotify

Make Smart Selling Choices in 2012

Make your New Year's resolution to join a professional organization! The AA-ISP (American Association of Inside Sales Professionals) is where you belong if you're in inside sales. This professional organization is exclusively dedicated to taking inside sales to a new level. Sign up for the February 10th conference in San Francisco and enter "TeleSmart" promo code for your discount.

2012 Offerings

TeleSmart provides a wide assortment of service offerings, from on-site training to virtual webinars. Our training is all about inside sales — combining phone, online, and sales and social tools productivity. Watch Josiane's video and invite her for the following:

  • Building a Sustainable Sales Training Culture — Audit Report
  • 2-Day On-Site Training
  • 1:1 Productivity Coaching
  • Subscription Smart Shots Webinars
  • Sales Kick-offs and Conferences

READ Josiane Feigon's Smart Selling on the Phone and Online book - the #1 best-selling inside sales sourcebook, written just for inside sales teams and managers who must navigate the Sales 2.0 landscape. This cubicle must-have is based on the proven and time-tested TeleSmart10 System, the Sales 2.0 training methodology that global Fortune 500 companies rely on for developing their sales talent.


Looking for a dynamic keynote speaker to inspire your global inside sales teams? Josiane's memorable stories, thought leadership, and relevant content will capture attention. Check out the top 3 reasons to invite Josiane to your 2012 sales kick-off and choose from her "must-have" topics.


Cubicle Chronicles Blog:
LinkedIn: Smart Selling on the Phone and Online Group
Facebook: Smart Selling on the Phone and Online Facebook Fan Page
Twitter: @josianefeigon

Phone: 415-543-6537


TeleSmart Communications, Inc.
35 Stillman, Suite 206,
San Francisco, CA 94107
(415) 543-6537

If you no longer wish to receive the Newsletters please unsubscribe here to remove your name from our mailing list.