In This Week's Issue: 

Trending in IT

  • Tracking COVID-19 Vaccinations and Proxy Access

  • 2020 Year in Review

Security Matters

  • Introducing the New Microsoft Edge Browser 

Launch Alerts

  • DocuSign Website Updates

  • HMB MOB IT System Maintenance

  • HMW/HMCCH Specimen Scanning Launching Jan. 19 

Epic Updates

  • V9 Cervix Uteri Staging Form Now Available 

 

Trending in IT

For Everyone
Tracking COVID-19 Vaccinations and Proxy Access in MyChart

You can track your COVID-19 vaccines through your HM MyChart account by logging in, hovering over the Health tab and selecting Immunizations from the drop-down menu. Due to a high demand, there is currently a direct link to your vaccination records on your MyChart home page (see below).

You can also view a friend or family member's health record in HM MyChart or give them access to yours, with proxy access. To grant access to your record, click Proxy Invite and log in to your MyChart account. Note: Both parties must have a HM MyChart account for the proxy to work.

To access a minor’s MyChart account, complete a proxy application and mail or fax it to the HM Health Information Management Department (address and fax on the form). Once approved, you’ll receive instructions on accessing the minor’s account.

 
 
 
 
 
 
 
 
 

Security Matters

For Everyone
Introducing the New Microsoft Edge Browser

To enhance security and improve your experience, HM will deploy the new Microsoft Edge browser over the next two weeks. You’ll recognize Microsoft Edge by its green and blue icon.

Microsoft Edge works similarly to Google Chrome and Internet Explorer, but it’s a better tool. Some improvements include:        

  • Faster browsing
  • Enhanced security and identity protection
  • Easier to see your open tabs and organize your web searches

Microsoft Edge will automatically install and appear on your computer. Microsoft Edge will eventually replace Internet Explorer as the default browser, but you’ll still be able to use Chrome and Internet Explorer. Go ahead and try Edge when you see it installed so you can get familiar with it. You can even start saving your favorites.

Here’s a short video showing how to find Edge after it’s installed on your computer.  

 

Launch Alerts

For DocuSign Users
DocuSign Website Updates
Effective Wednesday, Jan. 13

DocuSign is enhancing its website to make it easier to find what you need.

Key changes: 

  • More visible dashboard counters for seeing envelope status.
  • Easier to drag and drop files.

  • Quick access to favorited templates. 

Here is a tip sheet with additional resources.

 

For HMB MOBs
IT System Maintenance – Keep Your Devices    Turned On
HMB MOBs: Tuesday, Jan. 12, 5 p.m. to Wednesday, Jan. 13, 4 a.m.

IT system maintenance will take place for HMB MOBs on Tuesday, Jan. 12, 5 p.m. to Wednesday, Jan. 13, 4 a.m. Everyone will lose network connection to all business systems and medical devices for about three minutes during this timeframe, but devices should reconnect automatically. If your devices don’t reconnect, please reboot.

This interruption includes systems and devices like Vocera badges, Zebra smartphones with Rover, pneumatic tubes, air conditioning, MRIs, CTs, laptops, WOWs, desktops, printers and more.

To prepare

  • Keep your systems and devices turned on and online.
  • Save your work often between 5 p.m. Tuesday and 4 a.m. Wednesday.

For issues, contact the IT Help Desk.

 

For HMW/HMCCH Nurses, PCAs, ED Techs, Paramedics and Respiratory Therapists
HMW/HMCCH Specimen Scanning Launching on Tuesday, Jan. 19
Complete Required Training by Friday, Jan. 15

Specimen Scanning launches at HMW/HMCCH on Tuesday, Jan. 19 for nurses, PCAs, ED techs, paramedics and respiratory therapists (except in ORs and Radiology). This tool reduces the risk of specimen labeling errors, improving patient safety.

Required training deadline – Friday, Jan. 15

  • Required online training has been assigned to end users (Epic Lab Specimen Collection & Barcode Scanning for Clinical Staff, course #1582031).
  • Please complete this LMS training by Friday, Jan. 15.

For questions, contact your unit’s super users or the IT Help Desk. For more information, visit it.houstonmethodist.org/specimenscanning.

 

Epic Updates

For All Surgeons, Oncologists and Tumor Registrars
V9 Cervix Uteri Staging Form Now Available

The Version 9 Cervix Uteri staging form is now available for documentation, and Epic and will now default to this form, in alignment with American Joint Committee on Cancer guidelines.

 

Planned Downtimes

 

Network Maintenance (Systemwide)

 

Thursday, Jan. 7, 11:59 p.m. – Friday, Jan. 8, 5 a.m.

Epic, Lab, PACS, Pharmacy and internet access may experience intermittent slowness and access issues, lasting up to five seconds. If you experience issues, including missing computer icons or shared drives, please shut down your computer and restart. To ensure minimal impact, save your work often before and during this maintenance.

 

 

LaborWorkx

 

Thursday, Jan. 7, 11:55 p.m. – Friday, Jan. 8, 5 a.m.

Be sure to print any required items before this maintenance begins. For questions, contact HR Hub at 832.667.6211 or HRHub@HoustonMethodist.org.

Note: Badge Readers will be available, but not Quick Badge.

 

 

LMS

 

Saturday, Jan. 9, 10 p.m. – Sunday, Jan. 10, 5 a.m.

LMS will not be available due to maintenance.

 

 

Vocera Badges (HMH, HMB, HMCL and HMTW)

 

Tuesday, Jan. 12, 2 – 3 a.m.  

Due to a security upgrade, Vocera badges won’t receive nurse call alerts. During this time, rely on the patient’s pillow speaker call bell going to the nurses’ station console and the lights outside patients’ doors.

 

 

Network Maintenance (HMB, HMSL, HMWB, Kirby ECC and Woodlands ECC)

 

Tuesday, Jan. 12, midnight – 6 a.m.

Epic, Lab, PACS, Pharmacy and internet access may experience intermittent slowness and access issues, lasting up to five seconds. If you experience issues, including missing computer icons or shared drives, please shut down your computer and restart. To ensure minimal impact, save your work often prior to and during this maintenance.

 

 

QSight

 

Tuesday, Jan. 12, 10 p.m. – midnight

Be prepared for intermittent or no access. Follow your department’s standard downtime procedures.

 

 

SharePoint

 

Friday, Jan. 15, 6 p.m. – Saturday, Jan. 16, 9 a.m.

During this window, SharePoint sites may be down. Prepare by printing or saving, to your local drive, any necessary materials before this downtime.

 

 

OfficeExtend

 

Thursday, Jan. 21, 7:30 p.m. – Friday, Jan. 22, 3 a.m. 

If you use an OfficeExtend machine to connect to the HM network remotely, you can expect a five- to 10-minute downtime during this time.

 

Reminders

You can see previous issues of IT Matters and more at it.houstonmethodist.org.

For Everyone
Text to Schedule Your Vaccine

 

For Anyone Administering COVID-19 Vaccines
Patient Safety Net − New Section for COVID-19 Vaccine Incidents

 

For Everyone
Patient Meal Ordering Simplified Through MyChart

 

For Everyone
Use Microsoft Forms to Develop Surveys/Quizzes

 

For HMSL
New Mapping Software Coming to HM Kiosks

 

For Inpatient Nursing 
Stroke Flowsheet Summary Report 

 

For All Wound Care Providers, Nursing and Physical Therapists
New Ordering Process – Heel Offloading Boots

 

For All Providers
New Timing – Post-Op Phase of Care Orders

 

Ways to Reach IT

IT Help Desk Self Service
IT Help Desk: 832.667.5600
Physician Help Desk: 832.667.5555

helpdesk@houstonmethodist.org

it.houstonmethodist.org

For Everyone-Everyone

Houston Methodist - IT Division
6565 Fannin Street, Houston, TX 77054

Sent by itinformationupdate@houstonmethodist.org.
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