Security Matters

  • Updated External Tag on Emails

Launch Alerts

  • HMH Smith Tower IT System Maintenance

  • HMH Specimen Scanning Launch

  • HMTW Sign Up for IV Pump Classroom Training in LMS

Epic Updates

  • More Options in VTE Risk Tool

  • New CMS ADT Event Notification Requirement

 

Security Matters

For Everyone
Updated External Tag on Emails
Effective Now

To better help you identify potential phishing attacks, all emails coming from an external sender (someone outside of HM) will now include the following message in the body of an email. This will remind you to confirm you know and trust the sender and to take extra precaution when clicking on items in these emails. Just as before, the external tag will also continue to show in the subject line.

 

Launch Alerts

For HMH Smith Tower
IT System Maintenance – Keep Devices Turned On
HMH Smith Tower: Tuesday, April 6, 5 p.m. to Wednesday, April 7, 4 a.m.

IT system maintenance will take place for HMH Smith Tower on Tuesday, April 6, 5 p.m. to Wednesday, April 7, 4 a.m. Everyone will lose network connection to all business systems and medical devices for about three minutes during this timeframe, but devices should reconnect automatically. If your devices don’t reconnect, please reboot.

This interruption includes systems and devices like Vocera badges, Zebra smartphones with Rover, pneumatic tubes, air conditioning, MRIs, CTs, laptops, WOWs, desktops, printers and more.

To prepare

  • Keep your systems and devices turned on and online.
  • Save your work often between 5 p.m. Tuesday and 4 a.m. Wednesday.
 

For HMH Nurses, PCAs, Mental Health Techs, RTs, ED Phlebotomists and Lab Staff
HMH Specimen Scanning Launches Tuesday, May 4

Specimen Scanning launches at HMH on Tuesday, May 4 for nurses, PCAs, mental health techs, respiratory therapists, ED techs and lab staff. This tool reduces the risk of specimen labeling errors, improving patient safety. Increased accuracy helps reduce lab processing turnaround times, so providers can make patient care decisions sooner than previously possible.

Required online training will be assigned to impacted nurses, PCAs, mental health techs, respiratory therapists, ED techs and lab staff. Look for training information coming soon.

For more information, visit it.houstonmethodist.org/specimenscanning.

 

For HMTW Nurses
Sign Up for IV Pump Classroom Training in LMS
Training Available April 26 to May 28

IV pump Epic integration will launch at HMTW beginning June 1. To prepare, those impacted are required to attend a hands-on, interactive training between April 26 and May 28.

If this applies to you (see impacted units to the right), training has been assigned in LMS and you need to register for a session applicable to your role. Classroom size is limited, so register early to reserve your seat. Each course is two hours long.

To select a session, search for the applicable Epic IV Pump Integration Training course ID in LMS.

  • ED Only - Course ID: 1589056
  • Infusion Therapy Only - Course ID: 1589057
  • All Other Units - Course ID: 1589055

For more information or assistance with class registration, contact Brenda Lee (bklee@houstonmethodist.org) or Epic Training (epictraining@houstonmethodist.org).

IV Pump Integration at HMTW – Impacted Units

  • 4N, 5N, 6N, 6S
    Med Surg
  • AOD (OR/Spec Procedures)
  • Cath Lab
  • ED (Main/Woodlands ECC)
  • Endoscopy
  • ICU
  • Infusion Center
  • Inpatient Holds (AOD/PACU)
  • Interventional Radiology
  • Women’s Services (Antepartum, L&D, NICU, OB ED)
     
 

Epic Updates

For All Providers and Nurses
More Options in VTE Risk Tool

There are now more options in the VTE Risk Tool. This will help facilitate ordering and improve efficiency. Be sure to review the VTE section of any personalized order set to ensure it’s consistent with the new changes.

New changes include:

  • Options to select Moderate or High Risk when a patient currently has an active order for therapeutic anticoagulant or VTE risk prophylaxis.
  • Mechanical prophylaxis options now available on Surgical and Non-Surgical Moderate Risk options.
  • Pharmacy Consult now paneled with the Apixaban order in the High Risk Surgical (Hip or Knee) option.
  • Pharmacy Consult paneled with Rivaroxaban order in the High Risk Surgical (Hip or Knee) option.

To view screenshots of these new options, click here. 

 

For Hospital Scheduling, Front Desk, Registration Staff
New CMS ADT Event Notification Requirement
Starts Monday, April 12

Starting Monday, April 12, patients’ hospital admit, discharge and transfer (ADT) event notifications will be sent to their primary care providers, aligning with the new Centers for Medicare & Medicaid Services (CMS) ADT event notifications requirement.

Important

To ensure the patient’s provider accurately receives notification of the patient’s hospital admit, discharge or transfer:

  • During patient registration, the patient’s primary care provider information must be entered, active and verified.
  • You must also complete the Notify PCP on Adm? field within Registration.
  • Note: This doesn’t apply to SPG/PCG staff.

For more information, review the tip sheet.

 

Planned Downtimes

 

Cisco Desktop and Wireless Phones 

Saturday, April 3, 7 a.m. – 2 p.m. 
(HMCL)

Saturday, April 10, 7 a.m. – 2 p.m. (HMB) 

Saturday, April 17, 7 a.m. – 2 p.m.
(HMWB)


During this timeframe you may notice a few seconds of disruption in your phone service. The phones will reboot automatically and will not disrupt calls in progress.

 

 

LMS

Saturday, April 3, 11 p.m. – Sunday, April 4, 6 a.m.

LMS will not be available due to maintenance.

 

 

QSight

 

Tuesday, April 6, 10 p.m. – midnight

Be prepared for intermittent or no access. Follow your department’s standard downtime procedures.

 

 

LaborWorkx

Thursday, April 15, 11:55 p.m. – Friday, April 16, 4 a.m. 

Be sure to print any required items before this maintenance begin. For questions, contact HR Hub at 832.667.6211 or HRHub@HoustonMethodist.org. Note: Badge Readers will be available, but not Quick Badge.

 

Reminders

You can see previous issues of IT Matters and more at it.houstonmethodist.org.

For Everyone
New LaborWorkx Login Process

 

For Everyone
Microsoft Warns – You Must Update Your Devices

 

For HMW/HMCCH Nurses, PCAs, ED Techs, Paramedics and Respiratory Therapists
Specimen Scanning Successfully Launches at HMW/HMCCH

 

For All Outpatient Clinicians
New Outpatient Epic Wound Care Module Successfully Launches at HMB, HMH, HMSL, HMW/HMCCH and HMWB Outpatient Clinics

 

For All Providers, Nurses and Pharmacists
Tacrolimus FK506 Level Monitoring BPA

 

For PAS and Clinical Staff
Post-Discharge Charting Access Changing for Specific Groupers
Effective Saturday, May 1

 

For Providers and Pharmacists
Adult Diabetes Discharge Prescriptions

 

For Inpatient and ED Nurses
National Institute of Health (NIH) Scale Score – BPA Reminder

 

Ways to Reach IT

IT Help Desk Self Service
IT Help Desk: 832.667.5600
Physician Help Desk: 832.667.5555

helpdesk@houstonmethodist.org

it.houstonmethodist.org

For Everyone-Everyone

Houston Methodist - IT Division
6565 Fannin Street, Houston, TX 77054

Sent by itinformationupdate@houstonmethodist.org.
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