Welcome to the Verify 365 User Group Newsletter. Dive in below for a detailed guide to NFC scanning & Safe Harbour Compliance.
Safe Harbour Compliance
The HM Land Registry (HMLR) has set a digital ID standard, specifically for conveyancers within practice guide 81. This means HMLR cannot not seek recourse against law firms who comply within the standard (even if the client does turn out to be fraudulent).
All four requirements below must be satisfied to achieve Safe Harbour Status. If any of the below fail, Safe Harbour will also fa:
- Obtain biometric ID evidence - THIS MUST BE A PASSPORT
- Verify passport via a NFC chip check
- Match the passport to the client via multiple checks e.g. liveness, anti-spoofing, visual authenticity
- Obtain 2 examples of evidence to prove that their client is the same person their documentation claims they are e.g. proof of address documents such as bank statements or utility bills
How To Achieve Safe Harbour Compliance Status?
To help increase your law firm's safe harbour compliance rate, we have made the NFC (Near Field Communication) chip readability easier for your clients. For the NFC technology to work properly, image quality of the passport (NB: NFC chips only exist in a passport) & client photo, must be high for the data extracted to be correct. Clients must follow the automatic video pop up along with a voice over explaining how exactly you should scan the NFC. If the scanning fails 3 times, the app will present an option to skip NFC scanning. If the client clicks on "Skip", they must give a valid reason as to why this was done.
Tips & Tricks To Scanning NFC Chips
- Enable the NFC reader on your phone
- Remove any passport or phone covers
- Ensure your phone is updated to the latest software update version available
- Check whether you have a passport with the NFC chip in it (an electronic chip on the front cover of your passport). See list of supported countries HERE
- NFC scanning is phone & model dependant. Please see guide HERE
- High quality images with no shadows, glares, blurriness or anything missing
Report Notes Feature
If the NFC fails due to circumstances outside of their control, you can make a note of this on the report for SRA auditing purposes. The report note feature allows you to add personal comments and insights for each client's report, providing a deeper understanding of the data.
To access this feature, navigate to 'Reports,' select 'View More' on the relevant contact card, and you'll find a 'Notes' textbox where you can input your observations. The notes entered will automatically be updated onto the pdf version of the report.
If you have any queries, please do not hesitate to contact the Verify 365 Support Team at support@verify365.app or (0)1212710054.
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