Together With

Good morning.   We're a week into our largest CEU giveaway contest ever.  Entering is easy and our winners will each receive 20 CEU approved courses to utilize over the next year.

To qualify, reply to this newsletter before March 18th and add three colleagues to the email thread, encouraging them to subscribe by clicking the subscribe button at the top of the newsletter.  

On March 18th, we will randomly pick one subscriber and their three referrals to each win 20 CEU approved courses from CEUsrEZ.

Elevate your leadership

Empathy is defined as the ability to recognize the feelings or perspectives of another individual.  Tactical empathy takes it a step further as the ability to recognize and verbally acknowledge another perspective through labeling.

Tactical empathy is at the core of great leadership.  In addition, it's essential when caring for others.  

Fortunately, you can take actions to promote empathy within your culture while simultaneously helping your team connect.  Practicing empathy will make you and your team better leaders and caregivers.

Create your personal care plan

Gather your team for the exercise of creating and sharing your personal care plan.  The exercise is as easy as completing the following sentence repeatedly and writing down your preferences until you're satisfied that your needs and personality are captured.

If I can no longer do it for myself, please help me...

For example

If I can no longer do it for myself, please help me take a short walk outside first thing in the morning, no matter the weather.  The fresh air helps me start the day on the right foot.

If I can no longer do it for myself, please help me bake each week.  Baking sweets is one of my favorite things to do.

Give the group several minutes to create their personal care plan.  At the end of each daily stand-up meeting, ask a team member to share a piece of their plan.  Encourage your leaders to share pieces of their plans with their teams, repeating the exercise throughout the organization with all team members.  Consistency in sharing is critical.  Over time you will build the foundation of an empathetic culture by intentionally seeking to understand and acknowledge where others are coming from and what is important to them—empathy towards each other and those we serve.  The best of us will also use this opportunity to learn personalized ways to show gratitude to our teams.

Partners We Love

Together With HealthDrive

HealthDrive has over 30 years of experience as the leading provider of on-site healthcare services in long-term care. With nearly 500 medical and dental professionals and one million patient encounters per year, HealthDrive is fulfilling its mission "to elevate health outcomes and improve the quality of life." HealthDrive offers a variety of Dental, Podiatry, Optometry, Audiology, and Mental Health services within their markets. Innovative technology, administrative and regulatory support, as well as reliability, are just a few of the things that drive HealthDrive's commitment and continued success.

Not only is HealthDrive a partner of NHA Stand-Up, but they're also a partner I have utilized in the communities I support for years. Their model, ability to execute consistently, and reliability are spectacular. If you're interested in learning more, visit their website here and reach out to Rachel Wells at rwells@healthdrive.com.

Grab your coffee and make it a great day.  We appreciate you and your dedication to your team and residents. -Thank you!