Together With

Good morning.  I have been obsessed with finding ways that AI can help me be a better leader.  Here is my ChatGPT prompt you can use to rate and improve your QAPI action plans.

Elevate your Operation

Below is my prompt to evaluate and improve your Quality Assurance and Process Improvement Plans.  Try it out and let me know what you think.  Copy and paste this into Chat GPT and fill in the two sections.

Where it states [DESCRIBE ISSUE], describe the issue or process you're trying to improve.

Where it states [DESCRIBE YOUR PLAN], describe your QAPI plan.

Where it states facility/community details, fill in your specific facility stats.

Prompt: "Act as an expert Nursing Home Administrator and rate my quality assurance and process improvement plan for my skilled nursing facility.

For context, my issue is:

[DESCRIBE ISSUE]

My process improvement plan is as follows:

[DESCRIBE YOUR PLAN]

My facility/community details are as follows:

The number of residents in your facility:

Leadership team available to assist with executing the plan:

 ---

You should rate my quality assurance plan based on the below framework with a top available score of 100:

1) Does my plan address the root cause of the issue on a scale of 1-25?  (Root Cause Score)

2) How simple is the plan to execute consistently on a scale of 1-25?  (KISS score)

3) How likely is the plan to prevent the issue from reoccurring within the community on a scale of 1-25?  (Effectiveness Score)

4) How likely is the plan to eliminate the behavior that led to the issue on a scale of 1-25?  (Stickiness Score)

After rating each of the four components, calculate a "Total score," which is calculated by adding the four scores together and based on 100 available points.

In your output, provide actionable advice for how I can tweak the plan to get a higher score on each of the four components.

---

Also, edit, add to, or rewrite my specific quality assurance process improvement plan for the same issue I described with higher scores that I could consider instead of my current one and explain why they have a higher score.  Write concisely and clearly with specific actions and tactics to follow."

*I have included an example scenario and the response I received at the bottom of the newsletter.  Overall, I give it a "B," which is better than the B- it gave my QAPI plan.

Together with Prime Care Technologies

See Your Future in the Stars with the primeVIEW KPI Dashboard

Since 2005, the primeVIEW KPI dashboard from Prime Care Technologies has empowered senior care operators to manage KPIs more efficiently -- and more proactively. One such KPI is staffing and its impact on your Five Star rating.

Your Five Star staffing rating significantly impacts how your facilities are perceived by the public. Great staffing star ratings combined with great quality and survey scores are often the tipping point between a patient admission and one of your competitors getting the business. To succeed, you need:

• Ways to calculate your current staffing star’s trajectory
• Alert of potential star loss
• Calculate turnover/weekend staffing during the quarter. 

Only then can you course-correct before it's time to submit your data to CMS each quarter. These advanced analytics are at your fingertips in primeVIEW. Learn about primeVIEW, or take our Business Intelligence Quiz to find out if your KPI data is where it needs to be.

About Prime Care Technologies
Since 2003, Prime Care Technologies has offered long-term care providers flexible hosting, managed services, and cloud software tailored to their needs. This Atlanta-based company has 150 employees and 200+ healthcare/IT partnerships, and its technology-driven solutions are installed in more than 7,500 facilities. In addition to its multi-vendor interoperability expertise, Prime Care Technologies offers a data warehouse and claims clearinghouse that integrates 70+ healthcare applications and 3,500+ EDI payers. Visit http://www.primecaretech.com for more information.
 

QAPI Example and AI Response

For context, my issue is:

A resident had an order for a blood thinner that was changed to a different blood thinner. The nurse did not notice that the previous blood thinner was discontinued and accidentally gave the resident both the new and discontinued blood thinner simultaneously.

My process improvement plan is as follows:

The nurse discontinued medication was removed from the medication cart. All medication carts were audited to ensure no other discontinued medications were present for any residents in the facility. The nurse (and all nurses on staff) who discontinued the order was re-educated on the appropriate process to remove the discontinued medication and dispose of it at the time the medication is discontinued. The nurse (and all nurses on staff) who gave both doses of medication were re-educated on the appropriate standard of practice for administering medication. Daily for one month and then weekly for two months, all discharged medications are audited to ensure they're appropriately removed and disposed of when discontinued. Results are reported and monitored by the quality assurance team to determine further action needed.

Chat GPT response:

Enjoy reading our newsletter?  Forward this edition to a colleague and friend, and we will send five randomly selected new subscribers a free coffee using Thnks.

Grab your coffee and make it a great day.  We appreciate you and your dedication to your team and residents. -Thank you!