Weekly Update 16 February 2021

Welcome to our new weekly update report for the BMSB season. We want to keep you informed of our work and answer your questions. We'll include lodgement queue processing times and volumes.

This week

Sea freight queue

For this week, sea freight lodgement turnaround is estimated at 3 - 6 days.

On Monday 15 February, morning, the total sea freight queue (includes Australian lodgements) stood at 1,222 lodgements and TET are processing lodgements due back at 2:45pm Friday 12th

Last week:  average turnaround of sea freight lodgement for first submissions was 32:45 hrs (previous week 32:31 hrs) and for second submissions 10:50 hrs (previous week 9:20 hrs)

Airfreight queue

For the coming week, air freight lodgement turnaround is estimated 3-14 hours

On Monday 15 February, morning, there were 409 airfreight lodgements, the team was processing on time. 

 Last week:  average turnaround of air freight lodgement for first submissions was 13:08 hrs (previous week 9:05hrs) and for second submissions 9:44 hrs (previous week 7:26 hrs)

Australia queue

On Monday 13 February, morning, there were 258 Australian specific lodgements, the team is processing consignments due back at 2:50pm Friday 12th - behind operational performance targets. 

 Last week:

 Average turnaround of air freight lodgement for first submissions was 12:03 hrs (previous week 9:27 hrs) and for second submissions 9:21 hrs (previous week 6:40 hrs).

Average turnaround of sea freight lodgement for first submissions was 28:50 hrs (previous week 29:47 hrs) and for second submissions 9:01 hrs (previous week 8:40 hrs)

Pressure point:

• None noted

Lodgements processed Weekly 11 Jan – 17 Jan   

All timings are based on business hours from 7am to 5pm.

 Total lodgements processed 5,759.

Australian queue

Enquiries to Customer Enquiries Centre and Standards Team

Enquiries to Standards:​

Find previous updates on our website.