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Customer Newsletter || July 2025 || 4 minute read
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Turn real-world interactions into referrals
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With the Go Extole App, employees can drive referrals on-the-go, turning every conversation into a conversion opportunity.
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Employees can download Go Extole on their device from the App Store or Google Play, then sign up using their company name and email address.
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Ensure seamless branded journeys for customers and employees. Employees receive custom QR codes, share links, and reward tracking, while customers experience a branded, mobile-optimized landing page that prompts them to take the next steps.
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Enjoy automated reward fulfillment with multiple reward options. Use one of our partner providers for gift cards, set up coupons or direct deposits directly through Extole, or integrate with an existing employee reward system.
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Gain valuable insights into top-performing employees, as well as customer engagement across segments. Monitor your program dashboards and quickly make data-driven decisions to maximize participation and conversions.
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Who can benefit: key use cases by industry
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From retail to finserv, Go Extole fuels growth across industries, unlocking new referral opportunities for any company with an offline presence.
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Technicians equipped with the Go Extole app can leverage the personal touch of an in-person interaction to drive referral conversions while onsite. Employees can earn by directly referring new customers, or by recruiting top customers as advocates.
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Capitalize on in-store foot traffic by enabling sales associates and stylists to drive referral conversions. A field app helps you truly capture customers at their most delighted, just after purchase, to encourage further action.
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Sales representatives and installers can take Extole on-the-go during home visits to maximize referral opportunities. Encourage field employees to
incorporate referral asks into their routine to drive even more growth.
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Celebrate closing on a loan by offering customers the chance to earn referral rewards. Focus your efforts on customers engaging with high-value financial products like home loans to acquire more of those types of customers.
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Go Extole in the field: United Communications
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We're excited to have an innovative client leading the way for Go Extole's beta launch. Internet service provider United Communications launched their Go Extole app experience earlier this month, ensuring their employees are equipped to power customer acquisition even while in the field.
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United Communication's strong regional presence in the Middle Tennessee area makes their employees highly effective and trustworthy ambassadors. With the Go Extole app, each one becomes a referral engine, driving growth and collecting valuable data.
Interested in becoming the next beta candidate? Reach out to your CSM today to learn more. (Available to clients in the U.S. and Canada only).
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Watch now: two CEOs unpack the hidden
cost of paid ads
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Are you more likely to listen to a friend…or a feed full of ads? Most of us would answer the same way: we buy based on trust, not algorithms. So why are we, as marketers, pouring budget into platforms we barely believe in as consumers?
In an engaging podcast discussion, Extole CEO Matthew Roche and US Mobile CEO Ahmed Khattak unpack the hidden cost of relying on Google and Meta for short-term growth—while overlooking the power of product and word-of-mouth.
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Upcoming conferences: Come say hello!
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We'll be at a few conferences in the coming months and would love to connect. Drop a line if you'll be in the area and want to see a friendly face!
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11-14: eTail East (Boston, MA)
12-15: CU Leadership Conference (Las Vegas, NV)
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08-11: Jack Henry Connect (San Diego, CA)
17-19: Service Titan Pantheon (Anaheim, CA)
28-30: America's Credit Unions O&ME Conference (Phoenix, AZ)
29-Oct 1: Braze Forge (Las Vegas, NV)
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08-09: Digital Marketing for Financial Services Chicago (Chicago, IL)
27-29: Marketing Association of Credit Unions (Fort Lauderdale, FL)
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Industry Buzz: Fresh perspectives on the latest trends in marketing
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Have questions about a new feature? Curious about ways to amplify your program? Want to share feedback on this newsletter? Just reply to this email or contact your CSM—we'll connect you with the right person!
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548 Market St #39231
San Francisco, CA 94101
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