AUGUST POOL CLOSURE

See the email below for more information...

Dear Valued Customer,

The Mount Rainier Pool will be closed August 4-24 for maintenance projects, deep cleaning and other projects related to improving your experiences.

LIST OF PROJECTS

Projects for 2025 include system electrical repairs, parking lot painting, new, clean water, deep clean of full facility including air systems, pool maintenance issues and new payment system. Other projects will be completed inside and outside the facility to improve the aethsetics of your visit.

VIRTUAL COMMENT CARD

If there is an issue, you wish for us to take care of, feel free to complete an online customer comment card, and we will do what we can to have it done by the end of closure. (Note-We have applied for a grant to repair the power box causing the hair dryers to stop working. However, we will be unable to resolve the issue until funding is secured.) Click here to complete a virtual comment card.

CUSTOMER CREDITS

Credits for closure will be extended to accounts at the end of the closure. We will reach out through your email addresses on CivicRec to notify you of your extensions at the end of the closure. Click here to check your account, or call us at 206.824.4722.

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NEW PAYMENT SYSTEM

Exciting News! 🎉 During our upcoming closure, the Mount Rainier Pool will be upgrading to the new CivicRec Payment System—designed with you in mind!

This upgrade means:
✅ Faster check-ins
✅ Apple Pay and Google Pay support
✅ A smoother, more convenient experience every time you visit!

Don’t worry—your account and information will remain safe and secure, with no changes needed on your end.

We know your swim experience starts the moment you walk through our doors, and this upgrade is all about making that experience better, faster, and more enjoyable. Thank you for being part of our community!

CONTACT

Do you have more questions or would like to speak to someone in person? Our staff, is here to help. You can call them directly at (206) 824-4722 or email them at FrontDesk@MtRainierPool.com.

Office hours are:

Mon-Fri, 5:30am-2pm & 4-9pm
Saturday, 9am-1:30pm
Sunday, 9am-1pm

We hope to have more information on other programming as conditions change. Thank you for following these communications.