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Weekly update 24 November 2025
Kia ora koutou,
Welcome to our weekly update report. We want to keep you informed of our work and answer your questions. We'll include lodgement queue processing times and volumes.
New email for Target Evaluation team leaders
We have a new email address for contacting the Target Evaluation team leaders instead of emailing them individually. This should ensure your emails are answered in a timely manner if some of the team leaders are on leave or unavailable. This email will be monitored during business hours only.
This email should be used for:
- 72-hour requests.
- Requests for stickers under the original documents scheme.
- Other questions/requests that require special approval or attention of a team leader that cannot be answered by a Target Evaluator.
- Complaints directly related to Target Evaluation BACCs.
The new email address is TLTargetEvaluation@mpi.govt.nz
Requests for urgency on applications should continue to be directed to manifest@mpi.govt.nz
General requests, including those for import requirements, should be directed to TECargo@mpi.govt.nz
Changes to the low-risk wood products profile
There are significant changes to the low-risk wood products profile relating to cane, rattan, and wicker items.
Low risk wood products – Risk profile – November 2025 [PDF, 189KB]
- Commercially manufactured homewares or furniture of cane and rattan no longer require treatment or inspection.
- Commercially manufactured homewares or furniture of wicker/willow no longer require treatment or inspection provided there is no bark or viable nodes present. A manufacturer’s declaration or photograph may be required as evidence.
The requirements for bamboo remain unchanged. Items must be composed of split/slivered bamboo or be pressure/heat treated, or treated as per the Import Health Standard.
IHS: Bamboo, Cane, Rattan and Willow from All Countries [PDF, 605KB
The Master AF9 List will also be updated shortly to reflect these changes.
Sea freight queue
For this week, sea freight lodgement turnaround is estimated at 3 days.
On Monday 24 November, morning, the total sea freight queue (includes Australian lodgements) stood at 745 lodgements and TET were processing lodgements due Monday at 8:45am.
Last week: average turnaround of sea freight lodgement for first submissions was 18:32 hrs (previous week 19:52hrs) and for second submissions 4:33 hrs (previous week 5:02hrs).
Airfreight queue
For the coming week, air freight lodgement turnaround is estimated 4 hours
On Monday 24 November, morning, there were 52 airfreight lodgements in the queue and TET were processing lodgements due back Monday at 10am.
Last week: average turnaround of air freight lodgement for first submissions was 3:02 hrs (previous week 3:28hrs) and for second submissions 2:41hrs (previous week 3:25hrs)
Australia queue
On Monday 24 November, there were 130 Australian specific lodgements, the team is processing consignments due back Monday at 10am.
Last week:
Average turnaround of air freight lodgement for first submissions was 2:52hrs (previous week 3:19hrs) and for second submissions 2:37hrs (previous week 3:25hrs).
Average turnaround of sea freight lodgement for first submissions was 15:53hrs (previous week 17:07hrs) and for second submissions was 3:36hrs (previous week 3:30hrs)
Pressure point: None noted
Lodgements processed Weekly 17 November – 23 November
All timings are based on business hours from 7am to 5pm.
Total lodgements processed = 4,922 (previous week 5,022)
Air cargo 1st lodgements
3-hour target
2,219
(previous week 2,018)
Air cargo 2nd submission
2-hour target
243
(previous week 226)
Total
2,462
Sea cargo 1st lodgements
21-hour target
2,056
(previous week 2,338)
Sea cargo 2nd submission
4-hour target
404
(previous week 440)
Total
2,460
Australian queue
Sea cargo 1st lodgements
21-hour target
442
(previous week 522)
Sea cargo 2nd submission
4-hour target
92
(previous week 89)
Air cargo 1st lodgements
3-hour target
639
(previous week 704)
Air cargo 2nd submission
2-hour target
75
(previous week 52)
