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This email is being sent to faculty and staff with advisor access in Workday Student.
Thank you for your patience and participation during the university’s initial weeks using Workday for student information and academic administration.
Below we’ve outlined several to-dos, tips, and updates for advisors.
To-Dos & Tips
Review your advising cohorts
Staff from your school or unit, along with the Student Sunrise team, have been reviewing and updating advising cohorts (assignments) over the last few weeks as part of the transition to Workday. Advising cohorts control your access to view student records and perform advising tasks like lifting registration holds (ERA).
- If you notice any missing or extra students, contact your cohort collection manager (or cohort manager in Arts & Sciences) to add or remove students.
- To find your cohort/collection manager: View your advisees. Click on a cohort's name, then click the Support Roles tab to see who manages it.
Communicate with your advisees
Download these resources, including email templates and a flyer, and use them to reinforce key messages with your advisees in emails and meetings.
We are emailing students directly (see Updates section below), but our student advisory group said they’re more likely to open your emails than ours. Thanks!
Access help articles in Workday
In addition to the training materials on the Workday@WashU website, you and your students can access a subset of student-facing materials inside Workday:
Edit search settings so "Articles" (tutorials and videos) appear higher in results.
Search keywords for common student tasks, like registration, waitlists, etc., to find Articles you can share with your students.
Add the Help app to your Workday menu to see all help articles in one place.
Encourage students to add the app and search for help articles, too.
Learn how to edit search settings, share articles, and add the Help app »
Updates
Emails to students, sent and upcoming
Feb. 24: We emailed students encouraging them to log in to Workday and get started with some initial tasks. Students also should have received notification emails from Workday, prompting them to review their personal information, including their preferred name, and make any changes.
March & April: We plan to email students the week of March 17 with registration planning tips, like creating a saved schedule. The week of April 7, we’ll send them registration tips, including how to troubleshoot potential issues.
Data cleanup continues
There continues to be data cleanup and migration work that must occur as part of the transition from our legacy systems to Workday. This has been a very complex transition and as a result, some information displayed in Workday may look different, and some data may not be accurate yet, particularly regarding academic requirements and academic progress reports.
School registrars and others are reviewing academic data now to determine if any adjustments need to be made. If something does not look right to you, please submit a help ticket so the support team can investigate.
Advising notes migration complete
Notes taken through Feb. 16, 2025, in BASe, DBBS database, CCTools, and WebAdvising (shared only) are now available in Workday.
Notes taken in any system after Feb. 16 will not be migrated to Workday.
Migrated advising notes are labeled with a topic of Historical.
Migrated advising notes are only visible to you and the student’s other advisors but not to the student themself when they view their profile.
Learn how to view notes in Workday, including notes taken by other advisors in your students’ support network.
Training & Support
Approximately 50% of faculty and academic advisors have attended training or completed the alternate eLearning. Thank you. 🎉
By popular demand, we've added an evening session for faculty and academic advisors this Wednesday, March 5 from 6-9 p.m. on Zoom. Register.
Visit the Training & Support for Advisors page to register for an upcoming instructor-led training or enroll in eLearning, which can be taken as an alternative or supplement to instructor-led training.
Visit the Workday@WashU website to access all advising training materials. Questions? Attend office hours, submit a ticket, or call 314-935-WDAY (9329).
Next week, we'll send faculty and academic advisors tips to prepare for advising appointments with students planning to register for Fall 2025 classes.
Thank you again to everyone who's attended a training session, taken an eLearning, read a tutorial, flagged issues or submitted tickets to the support team.
Visit the email archive to see previous emails from the Student Sunrise project to advisors.
