Dear 

When we meet with senior leadership teams in firms like yours, the most common thing we hear when discussing people development needs is the desire for client teams to:
 
"build stronger relationships with our clients, get closer to them, become trusted not just as a service provider but as that ‘someone’ who can help clients get to where they want to get to”

 
Most leadership teams know that this is crucial to their strategy, know that this can lock-in and retain clients and know that this will result in more client service opportunities. They know that human relationships help them stand out in the growing tech-dominated accounting landscape.

Modern professionals are technically strong. The training and learning they receive though their professional qualifications and the process of mastering their specialism means they are able to provide great client service and advice within their line of service. They are highly effective at reacting to specific client needs.
 
Yet the crucial human interaction and emotional intelligence skills, the ability to ask great questions, to empathise, to challenge, to influence, to coach, to adapt approaches and styles are often missing. They are not taught through the qualification process and many don’t receive the mentoring from senior exemplars to help them to develop them.

Whilst we can’t claim to perform magic, nor carry wands and spell books, we can certainly help to bridge the developmental gap and help your client facing teams to have more impact with clients.
  
Designed and delivered by industry experts, our Client Relationship Accelerator programme equips professionals with the mindset, skills, and behaviors needed to foster deeper client connections and seize proactive opportunities. It provides proven tools and resources tailored to the specific challenges faced by accounting professionals. We're not about theory; we're about tangible results and actionable strategies.

 
More details are include in our programme flyer

Contact me via email here or call me on 07973 132 076 if you would like to discuss your plans for high class client management, I would be delighted to chat.

More about Paul

Paul is our Managing Director and esteemed leader! He is a bundle of energy, and his passion rubs off on anyone he meets!

To get in contact with Paul, you can call him on 07973 132 076 or email him here.

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Let’s discuss your requirements and we’ll work with you to develop your ideas into reality!

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